Elite AgentPROSPECTING + LISTING

How to become the AI-recommended agent

Jimmy Burgess, President of Berkshire Hathaway HomeServices Beach Properties of Florida and Chief Coaching Officer for HomeServices of America, explains how AI search is reshaping how sellers find agents, and how to get ahead of it.

When we think about search, most of us still think of Google. But a revolution is underway that could redefine how real estate agents are discovered.

Elite Agent Manager Editor, Samantha McLean, has beenย warning of the coming AI-revolution for SEOย for some time now, and now agents in the US are trying to get ahead of the changing landscape.

According to Jimmy Burgess, AI-driven search is now the biggest shift heโ€™s seen in his 31-year career.

โ€œConsumers are starting to ask questions they used to type into Google directly to AI tools like ChatGPT or Gemini,โ€ Mr Burgess said. 

โ€œIf you learn how to show up in those results now, youโ€™ll move to the front of the line.โ€

The search revolution has already begun

Gartner predicted โ€œtraditional search engine volume will drop 25% by 2026โ€ as AI chatbots and virtual agents siphon some queries

โ€œThis is a major shift,โ€ Mr Burgess said. 

โ€œPeople are searching in multiple places, Google, social media, and now AI. That means you must show up everywhere.โ€

Social media algorithms increasingly behave like search engines, serving content based on what users ask for.

The โ€œTikTok effect,โ€ as Mr Burgess calls it, is training users to search conversationally, and AI tools are doing the same.

โ€œWhen I use ChatGPT, Iโ€™m asking questions in natural language,โ€ he said. 

โ€œThat means your content should sound like answers to real questions, not headlines stuffed with keywords.โ€

Optimise your Google Business Profile

AI systems love structure and clarity. 

The Google Business Profile is designed around both.

โ€œIt asks for your areas of service, your office location, and your contact detailsโ€”all in an organised format that AI can easily scan,โ€ Mr Burgess said.

He recommends ensuring every field is complete and consistent, including the reviews section. โ€œAI trusts consistency,โ€ he said. 

โ€œItโ€™s looking for agents who appear active, reliable and well-reviewed.โ€

Publish hyper-local content

โ€œAI rewards the agents who own their niche,โ€ Mr Burgess said. 

โ€œCreate content about hiking trails, restaurants, local schools, anything that shows youโ€™re part of the community.โ€

Geographic keywords help AI tools identify you as the local expert and quote your reviews when users ask who the best agents are in your area.

Stay consistent across every platform

Your name, company, and contact details should match across every site.

โ€œAI cross-checks information,โ€ Mr Burgess said. 

โ€œIf your phone number or team name differs from one site to another, it confuses the system. Order and uniformity make you easy to recommend.โ€

Being quoted by reputable outlets signals authority, which AI recognises and rewards.

โ€œYour local TV station, newspaper or community website is always looking for content,โ€ Mr Burgess said. 

โ€œShare insights about sales trends, record prices or unique market stories.โ€

He also encourages agents to pitch articles to real-estate publications. 

โ€œWhen media outlets cite you, AI begins to view you as a trusted expert,โ€ he said.

Use YouTube as a local search engine

YouTube remains tightly linked to Google and is a key source AI pulls from. 

Mr Burgess recommends creating short, conversational videos about neighbourhoods, schools, and amenities.

โ€œWrite your titles as if youโ€™re answering a question someone would ask ChatGPT,โ€ he said. 

โ€œโ€˜What are the best family-friendly neighbourhoods near Santa Rosa Beach?โ€™ Thatโ€™s exactly how people search now.โ€

Stay active and research where you rank

Recency matters. โ€œAI wants fresh content,โ€ Mr Burgess said. 

โ€œPost regularly on social media, update your Google Business profile, and research which sites AI is referencing when naming top agents.โ€

He suggests testing searches for yourself, and even on a friendโ€™s device, to see which websites AI cites. 

Keep your content fresh and let AI help

Posting quarterly is no longer enough. Mr Burgess recommends monthly market updates and weekly social posts. 

To stay efficient, he suggests using AI to repurpose your own material.

โ€œIf youโ€™ve written a good Instagram caption, ask ChatGPT to turn it into a LinkedIn article or a YouTube script,โ€ he said. 

โ€œAI can help you multiply your reach with minimal effort.โ€

A new frontier for visibility

โ€œThis is the biggest change Iโ€™ve seen in real estate marketing,โ€ Mr Burgess said. 

โ€œThe agents who act now, who optimise, stay consistent, and publish conversational, local content, will dominate the next era of search.โ€

Show More

Rowan Crosby

Rowan Crosby is a senior journalist at Elite Agent specialising in finance and real estate.