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The Reinventors: 5 types of leaders our industry desperately needs right now

After years of steady progress and comfortable growth, real estate is entering a period of reckoning. Climate, technology, and consumer behaviour are changing faster than the industry itself. Harcourts Australia CEO Adrian Knowles believes that survival and success will depend on the willingness of todayโ€™s leaders to re-examine everything they know. The future, he says, will not be shaped by those guarding the old playbook but by those bold enough to rewrite it.

Let’s be honest, we’ve gotten comfortable. Too comfortable, perhaps. The real estate industry has been riding the same playbook for decades, tweaking around the edges whilst the world transforms beneath our feet. But here’s the thing: the next few years won’t be kind to those clinging to business as usual.

Climate change is reshaping our physical landscape.

Technology is redefining how people live, work, and connect.

Consumer expectations are evolving faster than we can keep up with.

And frankly, our industry’s response has been… well, let’s just say we’re not exactly leading the charge.

What we need aren’t more managers maintaining the status quoโ€”we need genuine reinventors.

Leaders who don’t just excel within existing systems but dare to imagine entirely new ones.

In this piece, I want to share five types of leaders I believe will shape our industry’s future, because recognising them might just help us become them.

1. Sustainability Pioneers: Preparing for Climate Reality

Climate change isn’t a distant threatโ€”it’s reshaping property values, insurance costs, and development patterns right now.

Yet many of us are still building and investing as if it’s 1995.

The sustainability pioneers I admire aren’t just adding solar panels and calling it a day.

They’re fundamentally rethinking how we design, build, and manage properties for long-term resilience.

Take the developers who are creating flood-resistant communities in previously “safe” areas, or the property managers implementing comprehensive energy retrofits that reduce operating costs by 40%.

These leaders understand that sustainable practices aren’t just about doing goodโ€”they’re about staying profitable in a world where energy costs, extreme weather events, and regulatory requirements will only intensify.

According to the Urban Land Institute, properties with strong sustainability credentials already command rent premiums of 3-7% and have vacancy rates 4% lower than conventional buildings.

What sets these pioneers apart is their willingness to make investments today for returns that might not materialise for years.

They’re comfortable with longer payback periods because they can see around corners that others can’t.

2. Disruptive Thinkers: Challenging Traditional Business Models

Some of the most exciting innovations in real estate are coming from people who never worked in traditional estate agenciesโ€”and it shows in the best possible way.

These disruptive thinkers are questioning everything: Why do property transactions take months? Why are tenant-landlord relationships so adversarial?

Why does buying a home require so many intermediaries? They’re not asking these questions to be difficult; they’re genuinely curious about whether there might be better ways.

Consider the rise of iBuying platforms that can make cash offers within 48 hours, or co-living operators who’ve reimagined rental agreements to be more flexible and community-focused.

Even something as simple as virtual property tours. which seemed revolutionary just a few years ago, came from people willing to challenge the assumption that you must physically visit a property before making a decision.

The most successful disruptive thinkers I’ve encountered share a common trait: they combine deep empathy for customer pain points with a healthy disregard for “how things have always been done.”

They’re also remarkably good at explaining complex innovations in simple terms, which is crucial for gaining adoption in an industry that’s traditionally change-averse.

3. Tech Innovators: Redefining Real Estate Through Technology

Technology in real estate has moved well beyond fancy websites and virtual tours.

The innovators leading this charge understand that the real opportunity lies in using technology to solve fundamental inefficiencies in how our industry operates.

I’m particularly impressed by leaders who are using artificial intelligence to predict maintenance issues before they become expensive problems, or blockchain technology to streamline property transfers and reduce fraud.

There’s fascinating work happening with Internet of Things sensors that help property managers optimise energy usage and improve tenant satisfaction simultaneously.

What distinguishes genuine tech innovators from people simply digitising old processes is their focus on outcomes rather than features.

They’re not asking, “How can we use this cool technology?” but rather, “What problems do our customers face, and might technology help solve them?”

The most successful tech innovators in real estate also possess something that’s unfortunately rare: they understand both technology and property markets deeply enough to spot opportunities that pure tech companies miss.

They can translate between these two worlds in ways that create genuine value rather than just technological novelty.

4. Community Builders: Creating Sustainable, Connected Communities

Perhaps the most undervalued leaders in our industry are those who understand that real estate isn’t just about buildings – it’s about creating places where people genuinely want to live, work, and invest their time.

These community builders are designing developments that encourage interaction rather than isolation.

They’re creating mixed-use spaces that bring residential, commercial, and recreational elements together thoughtfully.

They’re even reconsidering car park spaces, turning them into community gardens or flexible event areas.

Research from the Knight Foundation shows that residents in well-designed, community-focused developments report 23% higher satisfaction rates and are 40% more likely to recommend their neighbourhood to others.

But the community builders I admire most aren’t motivated primarily by these statisticsโ€”they genuinely believe that better communities create better lives.

What sets these leaders apart is their long-term thinking.

They’re willing to invest in amenities and design features that might not show immediate returns but create lasting value for residents and sustained demand for investors.

They also excel at listening to community feedback and adapting their approaches based on what they learn.

5. The Financial Realists: Balancing Innovation with Economic Sense

Here’s where I need to be honest about something: all the innovation in the world doesn’t matter if the numbers don’t work.

The leaders who will truly reshape our industry are those who can balance visionary thinking with financial pragmatism.

These financial realists understand that meaningful change requires sustainable business models.

They can articulate not just why their innovative approaches are better for customers or the environment, but how they create lasting economic value for all stakeholders.

I’ve seen too many well-intentioned initiatives fail because their champions couldn’t make the business case clearly enough.

The most effective leaders combine passion for innovation with rigorous financial analysis, and they’re comfortable having honest conversations about costs, risks, and realistic timelines for returns.

The Future Belongs to the Brave

Looking ahead, I’m genuinely optimistic about real estate’s future, not because I think change will be easy, but because I see these types of leaders emerging throughout our industry.

They’re in major firms and small startups, established companies and new ventures.

The common thread among all these re-inventors isn’t their background or their resources, it’s their willingness to acknowledge that the future will look different from today, and their commitment to helping shape that future rather than simply react to it.

The challenges ahead of us are significant, but they’re also opportunities for those brave enough to reimagine what’s possible in real estate.

What kind of leader will you choose to be?

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