Harcourts Connect celebrates milestone 100,000th customer with special surprise 

To mark the occasion, Harcourts Connect presented the 100,000th customer, Tahlia Breheney, with a cheque for $4,000 – about a year’s worth of power bills.

Harcourts Connect, Harcourts’ exclusive home moving services partner, has saved tenants and homeowners over 400,000 hours by streamlining utility connections into a single, hassle-free call.

With an exceptional Net Promoter Score (NPS) of 60, a figure reflecting outstanding customer satisfaction for any service provider, Harcourts Connect continues to earn the trust and appreciation of its users. 

Damien Deckert National Sales Manager at Connectnow, emphasised the significance of this achievement and applauded the ongoing collaboration with Harcourts.

“This milestone is a testament to the valued partnership between Harcourts and Harcourts Connect, and our shared commitment to delivering exceptional service to our customers,” he said. 

“Harcourts Connect has been a valued and trusted partner for many years in ensuring our clients’ moving experiences are smooth, efficient, and stress-free,” Adrian Knowles, CEO of Harcourts Australia said.

“Congratulations on this amazing milestone, we are proud to celebrate with you.”

Adam Fiteni, CEO of Harcourts Victoria, echoed these sentiments, celebrating the positive impact Harcourts Connect has had on making the transition into a new home effortless for so many Harcourts clients. 

Tahlia Breheney, Harcourts Connect’s 100,000th customer, expressed her excitement while reflecting on the quality of service she received.

“The team at Harcourts Connect made what could have been a stressful experience so simple and quick. And now, being handed a cheque for the equivalent of a year’s worth of power bills? It’s unbelievable!” 

Hayley Hodgson, Tahlia’s Property Manager at Harcourts North Geelong highlighted how integral Harcourts Connect is in providing a seamless moving experience for clients, reducing the burden of coordinating utility connections during a time that’s often overwhelming. 

Every day, Harcourts Connect continues to deliver on its core commitment to simplify the moving process, helping Australians settle into their homes with ease and efficiency.

Through this milestone, the partnership between Harcourts and Harcourts Connect has further set the gold standard for customer service and convenience in the home moving space. 

Harcourts Connect, powered by Connectnow, is committed to making moving house simple and stress-free by helping tenants and homeowners set up utilities with just one phone call.

With over 100,000 customers served and counting, Harcourts Connect is proud to save Harcourts clients time and effort, delivering world-class service with every move.