AI Tips and TricksElite Agent

Why skipping the neighbours at open homes could be costing you thousands

We’ve all done it — reused the same neighbour invite template with a quick address swap, or skipped it entirely. But what if those “nosy neighbours” are actually your best chance at a future listing or a golden referral? With 40% of buyers finding homes through someone they know, it’s time to ditch the template trap and start turning neighbours into allies.

Picture this: You’ve just listed a beautiful property, and you’re planning your open house.

Your thoughts turn to the neighbours.

Do you invite them? Yes, they might be just being nosy, but chances are they often know potential buyers looking to move into the area and can be your best word-of-mouth marketers. And the neighbours might become your sellers in the future.

Many agents resort to using the same templated invitation they’ve used for years, maybe just changing the address and date.

Or worse, they skip neighbour invitations altogether, missing the potential for valuable community connections and potential referrals.

But there’s a better way.

The National Association of REALTORS® (NAR)1 says that 40% of buyers find their homes through a referral from someone they know – a friend, relative, or neighbour.

This makes sense – when neighbours pop into your open house, they’re not just being nosy (well, maybe a little), but if you play your cards right, also become your best ambassadors for both the property and your services.

Here’s a fun fact that might make you rethink those generic “Just Listed” postcards gathering dust on kitchen counters everywhere: The Direct Marketing Association (US) found that personalised marketing gets 29% more responses than the one-size-fits-all approach.

NAR’s data also backs this up: agents who build these genuine neighbourhood connections pull in 47% more referral business than those still stuck in the “Dear Neighbour” template trap.

Finally, if you’re a numbers person:

  • The average commission on a $500,000 home at 2 per cent is $10,000
  • Typical number of referrals from an engaged neighbour over 5 years: 2 (NAR says it is actually 2.3)
  • The potential lifetime value of one strong neighbour relationship: $23,000+

The Neighbourhood Letter Prompt

What You’ll Need:

  • Property address and open house details
  • 3-5 unique selling points about the property
  • Any interesting historical facts about the neighbourhood (if available)
  • Recent comparable sales data for the area

The Prompt …

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*Read this original story as published on AI Powered Agents.

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Samantha McLean

Samantha McLean is the Co-founder and Managing Editor of Elite Agent, Australia's trusted platform for real estate news, insights, and community connection. With over 20 years in sales and marketing across respected global companies, Samantha brings practical expertise and thoughtful leadership to the industry. Since founding Elite Agent, Samantha has grown the brand from a magazine into a dynamic media hub that includes the Elevate podcast, daily newsletters, and engaging industry events. Her approachable style and genuine curiosity have earned Elite Agent recognition, including multiple Mumbrella awards for excellence. Samantha is passionate about exploring how technology, especially artificial intelligence, can improve productivity and client relationships without losing the essential human touch. She regularly discusses these topics with industry experts on the Elevate podcast. She holds a Bachelor of Business from the University of Technology Sydney. Connect with Samantha at Elite Agent or aipoweredagents.com or visit her personal website samanthamclean.com.