Features
Long-form editorial that goes deeper. In-depth reporting on the trends, people, and ideas reshaping how real estate works.
When perks fall short: property management looks to healthcare to tackle burnout
As staff burnout continues to challenge property management, one agency is trialling accessible healthcare to reduce pressure and improve retention.
Door knocking and data: Why the ‘silver platter’ era of real estate is dead
As the market resets, Molly Gibbons argues that agents who double down on training, structure and real-world presence…
Why command-and-control leadership no longer works in real estate
As agencies scale and expectations shift, McGrath’s Head of Franchise Services Christopher Mourd says the future belongs to…
Why relationships still matter most when buying a rent roll
Starting again in real estate is challenging at the best of times, but Mike Drennan was able to…
Why speed and systems can’t replace judgement in real estate: “You can automate tasks. You can’t automate care.”
Kiarni Hall on leadership, psychological safety and why performance can’t be measured by KPIs alone.
If it’s not searchable, it may as well not exist
In an industry where sold prices are visible but strategy rarely is, structured editorial content offers a way…
When leadership shifts from selling to setting standards
Tristan Brown’s approach to leadership is built around energy, presence and environment rather than targets and top-down pressure.
Lucky socks and the long game: the superstition behind Nick Roche’s $34.6 million week
From golden retriever socks to off-market street records, 25-year-old Ray White Ascot agent Nick Roche reveals how small…
If you’re the smartest person in the room, you’ve hired the wrong team
What real estate leaders risk when they hire for comfort instead of capability.
Why owner-occupiers are outbidding investors: Jackson Rameau’s guide to the ’emotional commercial market’
From 14-day settlements on $14 million assets to outbidding calculated investors, RWC's Jackson Rameau explains why emotion is…
Super Saturday: The January auction play that turned a ‘quiet month’ into a yearly engine
Originally designed to solve a January cashflow problem, Super Saturday has evolved into a disciplined, data-led auction model.
The real skills that will drive sales success in 2026
What effective sales development looks like in practice
The hidden detail that made buyers stop and look again
A subtle creative decision shows how storytelling, handled with restraint, can shape buyer behaviour and strengthen a campaign.
“Empathy is the new black”
REMAX Select’s Leanne Druery runs a high performing regional office without the hard edge real estate is known…
How commercial property managers can reduce vacancy risk
Ray White Commercial’s Leteicha Wilson says avoiding costly downtime starts well before a tenant hands in notice, with…
“One head, many bodies”: a case study in business cohesion
How Lisa Pennell uses structure, empathy and clear standards to rebuild genuine alignment inside a business.
The first 100 days: a property partner’s early lessons in leadership at 23
Inside Cooper Askew’s first hundred days at The Agency South Illawarra: the decisions, structure and groundwork that shaped…
The new first step in a sales campaign (and how to use what you already know)
Why rising vendor costs and better-used buyer data are reshaping the opening stage of modern sales campaigns.
The real estate office of 2026: Why the industry is moving toward centralised, support-led platforms
Why the next stage of real estate will depend on shared services, specialist support and clear performance visibility.
Why buyer’s agents with sales experience are becoming critical in a tightening market
Why shrinking stock, faster campaigns and buyer fatigue are accelerating the rise of buyer’s agents with deep sales…
The commercial property talent shortage – and where the next generation will come from
With experienced commercial property managers scarce and formal training thin on the ground, Leteicha Wilson explains where firms…
The case for decency as a business strategy
The quiet power of doing the right thing: David Snow on reputation, relationships and the long game in…
66 million reasons to read this story: The strategy behind Matt Lancashire’s biggest luxury auctions
Six homes, $66.35 million, one weekend. Matt Lancashire reveals what it takes to deliver record-breaking results in Brisbane’s…
How to build a listings-first business with geo farming
Craig Duran has built a listing-first business model that has vendors calling him directly, thanks to his unique…
The fifteen-minute rule: why great customer service still wins in real estate
As technology speeds up property marketing, customer service is often the first thing to suffer. But in a…
Gavin Rubinstein on TRG’s global growth and why women are leading the recruitment drive
As The Rubinstein Group (TRG) prepares to open its first international office, Gavin Rubinstein is also reshaping the…
Beyond the standard campaign: how to market a quirky property that defies its postcode
Some homes don’t fit the usual formula - and neither should their marketing. Buxton Real Estate’s Mathew Cox…
Sprint to the finish: what agents should focus on between now and Christmas
With around seven selling Saturdays left before Christmas, The Agency’s CEO Matt Lahood says the best agents aren’t…
Forget the pep talks, this is what real mentoring looks like
Mentoring isn’t a buzzword in Elsie Corby’s office, it’s a daily discipline. Targets are tracked, standards are clear,…
Paul McGee on mastering change and building unbreakable teams
In a market that never stands still, the agents who thrive aren’t necessarily the toughest or the smartest,…
“It starts with awareness”: Jellis Craig CEO Andrew McCann on real estate’s role in tackling homelessness
The real estate industry sits at the front line of Australia’s housing crisis. Jellis Craig CEO Andrew McCann…
From legacy to leadership: Cameron Smart’s blueprint for modernising a family business
When Cameron Smart took over Ray White Cannington from his parents, he focused on more than preserving their…
How Luke O’Kelly built an auction powerhouse in a non-auction market
When Ray White Semaphore principal Bianca Denham sat down with Luke O’Kelly from Ray White West End, he…
How to grow without breaking: David Highland on building scale, stability and culture
With five mergers, two marine acquisitions and seven new rent rolls in just four years, David Highland has…
Why community investment is smart business
Community engagement has become one of Ray White Mt Gambier’s strongest competitive advantages. Under Principal Tahlia Gabrielli, the…