EPM
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2016: Ready, Set, Goal!
A NEW YEAR always brings new promise along with a desire for success. High achieving PM professionals Michelle Delaney and Hannah Gill take a look the best way to set and achieve business and personal goals for 2016. FOR PRINCIPALS MICHELLE SAYS: If you uncover the true definition of the word ‘goal’, you’ll find that it’s ‘an observable and measurable…
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Why You Can’t Afford To Miss PMC2016
It’s that time of year again! Time to get your tickets to the biggest property management conference in this part of the world, PMC2016 (formerly the Wealth Conference). As well as 30 sessions with key industry figures, you can take part in profit benchmarking workshops, a tribunal moot court, a BDM competition and a study tour. Apmasphere’s Property Management conference…
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The Extra One Per Cent: Anthony Cardinale
ANTHONY CARDINALE IS the Principal of Barry Plant Preston. Passionate about property management, he believes there are three aspects to creating both a successful business and property management portfolio: to improve it by just one per cent every day, include a personal touch and become an expert in communication. Story by Samantha McLean. STARTING OUT AS an accountant and toy…
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The Comparison Cloud
When we draw the easy and inevitable comparisons between ourselves and others we can end up feeling like we are falling short of the mark or not good enough. Fiona Blayney explains why you should not compare someone else’s social media ‘showreel’ to your own real life. It started out like any other booking, albeit I was excited by the…
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The Four Pillars of Personal Branding
WE OFTEN ASSOCIATE the term ‘branding’ with businesses, specifically marketing, but in the modern workplace each individual has a personal brand that should be developed. Stephanie Challinor from Rockend explains. Establishing your personal brand is an important tool for your future career success and something which should be developed along with your workplace skills and knowledge. Many of us have…
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Extreme Property Management
WARNING: GRAPHIC CONTENT Some property managers will never have to experience the smell of death when walking into a property that they are managing. Many will never see a fully equipped drug lab set up. Many will never experience a threatening client over the phone or in person, or feel unsafe when visiting a property with a client. Would you…
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PMs and Owners stand to Win with Digital Solar Partnership
Property management business solutions company, ireviloution, has partnered with a game changing digital solar technology company, Matter, to help positively disrupt the property management industry. Matter has launched Digital Solar, a world-first technology bundle that converts solar systems into micro-utilities, with benefits for every player in the property market. The Australian start-up is set to shake up the way property…
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Productivity And Personalisation: The Future Of Technology
While it is impossible to predict exactly what the future holds, there are definite trends emerging which will shape the course of the next decade. Alister Maple-Brown from Rockend looks at some of the things that may be on the horizon. Ten years ago smartphones, social media, tablets and wearable technology were non-existent. Today it’s almost hard to imagine a…
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5 Steps To Designing An Effective Ideal Week
TIME MANAGEMENT USING ‘THE IDEAL WEEK’ as a concept may seem simple enough. However, the fact remains many principals and their property management teams are still struggling with being as productive as possible with their available working hours. Luckily, help is at hand with Jo-Anne Oliveri’s top five tips on organising your week for success. IN ORDER TO DESIGN truly…
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The Mathematics of Property Management
TIME FOR A MATHS REFRESHER WITH BOB WALTERS to ensure you fully understand your business’ performance. THE PROBLEM WITH NUMBERS AND AVERAGES IN PROPERTY MANAGEMENT There is a lack of reliable data about the property management industry in Australia. Sure, there are various surveys done from time to time, but how reliable is the information in these surveys? And, sadly,…
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Who’s Behind That Door?
PERSONAL SECURITY IS A MAJOR CONCERN to real estate agents as the job involves a high degree of working alone or in remote areas. Bob Barrington from Lone Worker Safety looks at a range of technologies designed to help keep your staff safe. IT IS PART AND parcel of the industry that agents frequently work alone at clients’ properties, leaving…
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Making Inspections Easy
THERE ARE MANY AREAS of your property management business that need to work smoothly and efficiently to enable you to keep your clients – both landlords and tenants – happy. One of these areas is property inspections. Fiona McEachran talks to some experienced property managers to find out how they use technology to make the process more efficient. THEY ARE…
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Not The B-Word
Fiona Blayney is banning the word ‘busy’. And there are good reasons for it. I’m not quite sure when the realisation first came; it may have been at the moment where I found myself, yet again, answering the question of ‘How are you?’ with the response ‘Busy’. Or perhaps it was hearing that same response in each conversation I start.…
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Lessons Learnt In A Really Big Business
BROCK FISHER TAKES AN HONEST LOOK back at the learning curve he experienced when he joined Rental Express after managing a much smaller rent roll. Before Rental Express, the biggest department I had worked in managed 500 properties. Now, working in a multi-layered business looking after 4,500 properties, with organic growth of 900-plus properties per year, has been quite an…
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Think outside the box for recruitment, says leading PM coach
With more than 50 people present at a breakfast specifically for property management (PM) professionals and business owners, leading business coach Fiona Blayney this week had some important messages to deliver to help attendees think outside the box to address the current talent shortage. Blayney opened the breakfast by saying “I may be slightly direct in my delivery, but I am here…
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Why I Love Cash-Flow Positive Investing
JASON WRIGHT EXPLAINS how he uses his personal experiences as an investor to help clients grow their portfolios while growing the rent roll at the same time. My mother bought a tiny rent roll in 2009 and in a very short period had doubled its size. After some coaxing on her part, I took the gamble, went part-time in my…
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Life’s Too Short, says The Bucket List Guy
Trav Bell is widely known as The Bucket List Guy. Believing life is definitely too short, he recommends that everyone writes down a list of things they want to do before they die to help them work out their priorities in life. LIFE IS TOO SHORT – we all know that. But with our busy business lifestyles, how many of…
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Fridge Calendars – Promote Your Profile All Year Round
In an increasingly competitive and fluctuating market, the need for agents to build their profiles within their community is more prevalent than ever. Whilst technology and social media have changed the way consumers shop, it is often a faceless medium and most agents would agree that printed media is still the most effective way of building your profile. Fridge calendars…
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Direct Connect Extends Partnership Reach to Insurance, Smoke Alarms And Conveyancing
YOU MAY ALREADY BE USING THE SERVICES OF DIRECT CONNECT; as one of the biggest connection companies in Australia they have been helping people move house for the past ten years. What you may not be aware of are some of the fantastic new services on offer from Direct Connect, making life even easier for your clients when it comes…
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Are You Happy with Your Levels of Growth So Far?
Similar to other areas of life, in business development the things that worked yesterday may not work today. But that isn’t a reason to give up, even if your results this year are not what you had hoped. Sometimes, says Tara Bradbury, you need to go back to where you started for the breakthrough. During July the BDM Academy held…
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PropertyIQ Connect launches a new EDM wizard
Now you can connect with buyers and sellers more easily with a new EDM feature that has just been launched by Property IQ. Dawie Verryne from Property IQ explains. The more listings you have and the more accurate your marketing, the better your sales results. Here’s a faster, simpler and more precise way to increase listings and target potential buyers.…
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Front Desk To Business Owner
WHEN LAURA LEVISOHN started in real estate as a receptionist she didn’t have a definite career plan. Now, with almost 20 years’ experience in all aspects of real estate and a business owner herself, Laura is self-motivated, positive and committed to her job and her clients. Having been nominated for (and won) several prestigious property management awards, Laura spoke to…
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Katrina Burns: Team Spirit
Katrina Burns is a property manager with RE/MAX Hills & Country in Mt Barker, South Australia. Very much respected as a ‘no nonsense’ person with a careful attention to detail, Katrina controls the financial matters associated with running the property management department, ensuring it operates efficiently and to a high standard. She has also lived and worked in the north-west…
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ALPPPS Summit Offers Game Changing Leadership Strategies
Jam-packed with gamechangers, ALPPPS™ is a two-day property management leadership summit exclusively for principals, PM team leaders and career property managers who want to raise the bar in their business or career. Taking place on 3-4 March 2016 on the Gold Coast, day one is headlined by the winner of season one’s The Apprentice Australia and Head of Business Development…
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Smooth Equals Speed
Troy Hazard recalls how a car racing experience taught him a lesson about life and why it’s necessary to think more than one turn ahead. TAKE A STEP back in time with me for a moment, back to a time and place in school and a moment when you were asked that ever-important question by a guidance counsellor or a…
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It’s People Who Make The Difference
IN AN INDUSTRY WHERE TECHNOLOGY IS NECESSARY for productivity, Michelle Delaney argues that what really makes the difference in property management is people. The concept of a ‘landlord’ can be traced back to the Roman Empire. Back then, peasants were bound to the land, dependent on their landlords for protection and the provision of justice. As time has passed, the…
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Change Without Fear
FORMER AUSTRALIAN COMIC of the Year turned bestselling author Marty Wilson takes a shrewd look at our instinctive reaction to change and why we shouldn’t let our fears stop us from stepping outside the cave. CHARLES DARWIN, the father of the theory of evolution, said, “It’s not the strongest of the species who survive, not the most intelligent, but those…
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Planning for Success
IMAGINE YOU’RE AT A DINNER PARTY in 12 months’ time and someone asks you to explain your business to them. What will you say? Is that explanation any different to what you would say if they asked you today? WHAT ARE the differences between your business now and where you want to be in 12 months? And how did you…
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Scott Jones: PRD Nationwide Wagga Wagga
When did you start in real estate, and what made you choose a property management career? I started in December 2008, so that’s coming on for eight years in the industry. Having completed my HSC, I was unsure what I wanted to do. I had a family friend in real estate and that ignited my interest, and I started working…
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Enough’s Enough: When To Let Landlords Go
A difficult landlord can be a strain on resources both physically and psychologically, but making a decision to fire them isn’t always easy. Natalie Hastings helps you decide if a client is worth keeping. IF YOU’RE A property management professional you’ve been there. An insufferable, unreliable, disrespectful or unkind landlord has made your life, or the lives of your tenants…
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Six Steps To Closer Communication
Tara Bradbury reveals how rivalry between agency departments could be stopping you from turning local opportunities into a strong pipeline. I STILL REMEMBER my first year in real estate; it was a big eye-opener for me. Properties were selling for as low as $50,000 at one point, and I remember thinking I should really save a deposit and buy my…
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How Far Can a Property Manager Walk?
IS THERE A CEILING on the portfolio size for an individual property manager? Could you improve your capacity by 20 per cent while still doing a great job? Brock Fisher, COO of Rental Express, takes a look at both the myths and the possibilities. ‘HOW MANY properties can a property manager manage?’ This is one question I hear a lot…
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Five Tactics to Achieve and Maintain Zero Per Cent Arrears
Want to achieve and maintain zero per cent arrears in your property management agency? Here are five proactive and practical tactics from Jo-Anne Oliveri. ARREARS POLICY Implementing an effective arrears policy can help you achieve and maintain zero per cent arrears. In order to be effective, your policy should be should be clear, time-lined and well communicated so all parties…
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How Can You Thrive in a Tough Leasing Market?
WITH VACANCY RATES creeping up across the country, property managers have been seeking help – not just to find tenants for their owners – but to learn to thrive in what feels like a tough market. If you are sensing a change in your area, there are plenty of things you can do to turn it around. Story by Hermi0ne…
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A Guide to the Ultimate Brainstorm
OHN SWEENEY HAS BEEN changing human behaviour across the globe for 15 years. A master of improvisational insights and innovation, he shares with us his simple tips to help your team come up with some great new ideas. WE’VE ALL been there. The business is going in a new direction and you need to think of ideas to support it,…
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