How to successfully scale your business by outsourcing

“The leader's job is to always sell to the staff and to the team: ‘Where are we growing? What are we doing? Let's keep moving forward. We lost a landlord today, but let's pick up our socks and let's go to the next one"

This episode of the Elevate podcast is brought to you by Connect Now

When we talk about scaling it generally means one of three things – hiring, automating or offshoring. CEO of PMVA Tiffany Bowtell knows about all three.

Tiffany is a new regular in Elite Agent Magazine and so we grabbed an hour in her busy schedule to find out about what’s trending in outsourcing right now and get a sneak peek into how she structures her business to help others.

In this episode of the Elevate podcast, she talks about her career in PM – how meeting a Ray White Property Manager on a Contiki Tour lead to a career change and why offshoring tasks is the next foot forward.

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In this episode of Samantha and Tiffany also discuss: 

  • How a three-week holiday in London turned into a three-year business opportunity 
  • Where the inspiration for Property Management Virtual Assistant (PMVA) came from and how Console helped her achieve her ambitions 
  • How having a consistent vision for business will effectively lead to growth and upscaling 
  • The most common struggles real estate agents and agencies face and the strategies she recommends to overcome them
  • How PMVA navigated its way through COVID-19 and how Tiffany managed her staff, on and offshore 
  • How PMVA compares to other assistant offshoring business and why it’s worth paying a little extra to meet your clients’ needs.


TG Newton & Co

Connect with Tiffany 


To book a discussion with Tiffany directly please click on the below Calendly link:

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Samantha McLean

Samantha McLean is the Co-Founder and Managing Editor of Elite Agent and Host of the Elevate Podcast.