THE ELEVATE PODCASTTHE LEADERSHIP DIARIES

Episode 86 Chris Hanley OAM: How to remain optimistic while planning for challenges

“All the buyers and sellers in the market at the moment are the most informed buyers in the history of real estate and the most informed sellers in the history of real estate… What you’ve got to do when the market is like this is be creative and transparent.”



In this week’s edition of The Leadership Diaries, Samantha McLean sat down with First National Byron Bay Principal Chris Hanley OAM.

Chris had just come back from New Zealand soon after the Christchurch attacks and in this podcast Chris talks about what’s happening with the RISE conference, the 80/20 rule in real estate, effective delegation and how you might plan for a crisis in your business should one occur.

For tickets to RISE visit riseconference.com.au. All proceeds will go to the victims of the Christchurch attacks and their families.

In this podcast we cover:

  • The RISE Conference
  • Staying at the top in the current market
  • Chris’ predictions for the next 12 months
  • Lessons learned from past cycles
  • Chris’ number one lesson for listeners.

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Episode host: Samantha McLean
Special guest: Chris Hanley

SHOW NOTES / LINKS

03:28ย  The recent attacks in Christchurch and what compelled Chris to organize the RISE Conference
05:29ย  The secret to staying a top office given the current market conditions
06:49ย  Preparing for the next 12 months
08:49ย  What to remember when things get tough
10:24ย  Why you need to tell the truth to be successful in this market
12:32ย  Where leaders can help young sales people in this market
14:01ย  Advice for people having conversations with buyers
15:25ย  If the economy were to correct based on interest rates or the election… Here’s what Chris would do
18:06ย  How you might maximise the current market opportunity – why Chris believes good offices will gain market share.

THE LEADERSHIP DIARIES
20:19ย  Chrisโ€™ first job selling papers and the ‘assumptive’ close
21:19ย  What Chris does to get himself in the right mindset in the morning
22:01ย  What has inspired Chris in his leadership journey and where great ideas come from in his business
23:37ย  Why Chris asks candidates what they learned from their mother in the job interview
24:20ย  What is ‘sisu’, and why is it important for leaders
25:48ย  Why culture is ‘caught not taught’
26:31ย  The worst advice Chris has ever heard given to new people in the industry
27:21ย  There is a prosperous, profitable and happy way to work in a hard market.

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Samantha McLean

Samantha McLean is the Co-founder and Managing Editor of Elite Agent, Australia's trusted platform for real estate news, insights, and community connection. With over 20 years in sales and marketing across respected global companies, Samantha brings practical expertise and thoughtful leadership to the industry. Since founding Elite Agent, Samantha has grown the brand from a magazine into a dynamic media hub that includes the Elevate podcast, daily newsletters, and engaging industry events. Her approachable style and genuine curiosity have earned Elite Agent recognition, including multiple Mumbrella awards for excellence. Samantha is passionate about exploring how technology, especially artificial intelligence, can improve productivity and client relationships without losing the essential human touch. She regularly discusses these topics with industry experts on the Elevate podcast. She holds a Bachelor of Business from the University of Technology Sydney. Connect with Samantha at Elite Agent or aipoweredagents.com or visit her personal website samanthamclean.com.