Property Management
Built for property managers, BDMs, and rent roll owners. Legislation updates, tenant management, growth strategies, and the tech changing how PMs work every day.
Chris Haskins: The passion and precision required for property management
When Chris Haskins' role in the defence force came to an end, she found her next career path in property management. Now in her most challenging role yet, the Ray White Geelong property management department manager reflects on changes she'd like to see in the industry and the colourful characters she's met along the way.
What to do if a tenant dies: Sharon Fox Slater
It's never easy, but many property managers will have to deal with a tenant passing away at some…
Michelle Williams: At Home with Property Management
Kelley Seaton: Delivering outstanding service
Amy Bennett: Collaboration and communication
Amy Bennett loves to make connections. It doesn’t matter whether it’s finding the perfect tenant for an investor…
The opposing challenges of differentiation and automation: Brock Fisher
When your business looks the same from the outside as your competitors, you are failing to establish a…
Eleni Roumanous: Reversal of fortunes
Eleni Roumanous’s property management growth strategy is stunningly simple yet incredibly effective - overstaff your ship and over…
Renovating and insurance cover
Turn today’s problems into tomorrow’s road map
Do you know your business’ cost to serve? MRI Software’s Josh Symons explains as the industry moves to…
Consistent communication: Tara Bradbury
The technology we have today has helped to increase expectations from customers, particularly when it comes to getting…
Creativity, innovation and relationship building: where is property management heading?
In her Transform 2020 Coach Series session, property management guru Hannah Gill shares her nuanced insights on the…
Daily grind or creative mind?
The future of work is still very human, and real estate is no exception. Console's Hayley Baxter examines…
Property and Pandemics: What to expect next?
It's been three weeks since the government shut down non-essential services in response to COVID-19. Here is a…
Four marketing trends that matter in 2020
If 2019 was all about artificial intelligence, then 2020 is the year for smarter marketing. Console content strategist…
9 things I’d do as a Property Manager during COVID-19
After more than 2 decades in frontline property management, Brock Fisher thought he'd seen just about everything until…
Progress made on code of conduct for commercial tenancies
The Property Council of Australia has noted today's direction from the National Cabinet for the development of an…
Maintaining a leadership mindset in the midst of COVID-19
In this rapidly changing world of uncertainty and shut downs, it’s more important than ever to show good…
Navigating the coronavirus crisis for real estate agents
With Presidents all over the world weighing in on COVID-19, we thought it was time you heard from…
Property Manager tips – working from home
Michelle Rigg from RentWest has created some tips for Property Managers when working from home.
Property management in the era of COVID-19 with guest Hannah Gill
Managing Director of Canberra's Independent, Hannah Gill, has a constructive discussion about the recent changes in the industry…
Three tech ways to wow your clients – now!
Technology has the power to take mundane tasks out of our hands and save us time. It can…
Serendipity and Success
It’s not hard to see why Jamie Billerwell has been awarded the 2019 Gold AREA for Property Manager…
How to achieve the best outcome of your lead source through dialogue
Expert property management coach Kate Benjamin of Real+ shares her top four tips for BDMs looking to achieve…
Reboot for results
The new year isn’t just for personal resolutions, it’s the ideal time to examine your business. Jo-Anne Oliveri…
Nothing routine about this inspection
A common frustration for property managers is landlords wanting to achieve top rent for a property they don’t…
How to effectively switch software platforms without losing data
Expert property management coach Heidi Walkinshaw of Real+ explains how to seamlessly fine tune a new software platform…
Predictable growth
What do you do when you want to grow your rent roll but the small stuff keeps getting…
Standing out from the crowd
In an industry where many agents look the same, it can be hard to differentiate so the client…
A step-by-step guide to natural disaster claims
This summer has seen devastating bushfires ravage the east and west, heatwaves, hailstorms and cyclones. As a result,…
How to attract new landlords in 2020
You might be in holiday mode, but the beginning of the new year is the peak period for…
NYE parties in rentals: What are the risks for PMs?
Just as you’ve cleared away the Christmas tinsel and left-over turkey, it’s time to pop a bottle of…
Five big issues that affected the real estate industry in 2019
The real estate industry is constantly evolving, as is the insurance that protects it. EBM RentCover Managing Director…
How to make Mission 2020 into Mission Possible
2019 – thanks for the lessons. 2020 – let’s do this! Fiona Blayney reflects on the past 12…