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Built for property managers, BDMs, and rent roll owners. Legislation updates, tenant management, growth strategies, and the tech changing how PMs work every day.

Opinion

2023 Real estate review: market shifts and insurance impacts

As the end of the year fast approaches, EBM RentCover Managing Director Sharon Fox-Slater looks back on the good, the bad and the ugly of 2023 – and the implications for insurance.

Opinion

Attrition Vs growth: The property management equation you must know

Loss rate, churn rate, attrition rate. None of these are sexy terms for property management business owners, but…

Opinion

Hannah Gill: Breaking down barriers to set tenants up for success

Australia is an incredibly multicultural and diverse society, which is one of the reasons it’s such a great…

Opinion

Unlocking hidden potential: maximising your rent roll value

In the world of real estate, there is a lot of emphasis on growing rent rolls with little…

Opinion

The moral dilemma of being a property manager during a housing crisis

If the headlines are to be believed, we’re living through Australia’s worst housing crisis in a generation.

Opinion

Sharon Fox-Slater: Why your landlords need legal liability cover 

It’s an inclusion in landlord insurance policies that no-one ever really thinks about – until they need it.…

Opinion

Ask Jo: My best property manager wants to leave – what do I do?

It is becoming increasingly difficult for companies to find and retain employees, especially since  the pandemic lockdowns.

Strategy & Best Practice

Reclaiming lost productivity in a real estate office

Too much to do and too little time.

Making inspections better than routine
Opinion

Making inspections better than routine

You probably have a great inspection program, but the big question is whether you're using yours with a…

Opinion

Sharon Fox Slater: Australia’s costliest disaster – one year on

It’s been just over a year since floods ravaged Queensland and New South Wales. The price in terms…

Property Management

Hidden costs that make up a sum insured

Sums insured are incredibly important when it comes to property insurances as getting it wrong can result in…

Opinion

Sharon Fox Slater: under pressure – the impact of cost-of-living on landlords and tenants

As cost-of-living pressures continue to weigh heavily, agents may find they need to address flow-on issues with their…

Opinion

Sharon Fox-Slater: insurance insights for 2023

What have we learnt about real estate and insurance over the past couple of years? And how does…

Opinion

Insurance isn’t immune to rising costs

The rising cost of living is a big issue right now and just as food and fuel prices…

Opinion

Rita Yousef: Why maintenance is a must

When a pelmet fell and fractured a tenant's nose, it created a headache for the managing agent as…

Opinion

Nick Brown: What are routine inspections really for?

A routine rental inspection is not just to assess how well a tenant is caring for a property,…

Opinion

Hannah Gill: How to become the chief growth officer in your business

When it comes to business development and rent roll growth, there's a plethora of 'should' and 'should nots'…

Features

Need to have a tough conversation with a tenant? Alison Hatch explains how it’s done

Imagine waking up to find that carefully crafted email you recently sent a tenant has hit the mainstream…

Opinion

Sharon Fox-Slater: beware the underinsurance trap

The recent floods in Queensland and New South Wales have again highlighted the issue of underinsurance, with many…

Features

Michelle Bourne: a shining light on Sydney’s Northern Beaches

Michelle Bourne came to real estate later in life but that hasn't stopped her setting up a boutique…

Opinion

Insurance claims: What’s the hold up?

When things go pear-shaped at a rental, you want to get it sorted quickly. But while there are…

Opinion

Rental housing supply: why we’re in a perfect storm

I recently attended a very insightful session by Tim Lawless, the founder and research director of CoreLogic’s Asia-Pacific…

Opinion

Sharon Fox-Slater: 12 landlord insurance misconceptions

Owning an investment property comes with its own unique set of risks, so it makes sense to want…

Opinion

Why 2022 could be your time to seize the day (and sell your rent roll)

Did you know that right now could be the ideal time to sell your rent roll or agency…

Property Management

Linda Gulabovska: Communicating to connect

After 20 years in the property management industry, there’s not much Linda Gulabovska hasn’t seen or heard. Here,…

Property Management

Kylie Walker: the art of negotiation in property management

If you are a parent, then there is every chance you have well and truly mastered the art…

Opinion

Ellen Bathgate: What happens when you build it but no one comes?

When Ellen Bathgate started her own property management agency she thought the phone would be ringing hot. It…

Opinion

The COVID-19 lessons we can all learn from

It’s hard to believe that we are entering our third year under the ever-looming shadow of COVID-19.

Features

Jacqui Mulligan: Creating clients for life

For Jacqui Mulligan, a new rental property isn't just another door on the books but an opportunity to…

Opinion

30 things to look for in landlord insurance

It was back in 1991 when a gap in the market was recognised for specialist landlord insurance.

Features

Chris Haskins: The passion and precision required for property management

When Chris Haskins' role in the defence force came to an end, she found her next career path…

death of a tenant - what to do if a tenant dies
Opinion

What to do if a tenant dies: Sharon Fox Slater

It's never easy, but many property managers will have to deal with a tenant passing away at some…

Property Management

Kelley Seaton: Delivering outstanding service