Property Management
Built for property managers, BDMs, and rent roll owners. Legislation updates, tenant management, growth strategies, and the tech changing how PMs work every day.
Consistent communication: Tara Bradbury
The technology we have today has helped to increase expectations from customers, particularly when it comes to getting answers or speed of service. Tara Bradbury takes a look at how you can give the service you offer extra zing this year.
Creativity, innovation and relationship building: where is property management heading?
In her Transform 2020 Coach Series session, property management guru Hannah Gill shares her nuanced insights on the…
Daily grind or creative mind?
The future of work is still very human, and real estate is no exception. Console's Hayley Baxter examines…
Property and Pandemics: What to expect next?
It's been three weeks since the government shut down non-essential services in response to COVID-19. Here is a…
Four marketing trends that matter in 2020
If 2019 was all about artificial intelligence, then 2020 is the year for smarter marketing. Console content strategist…
9 things I’d do as a Property Manager during COVID-19
After more than 2 decades in frontline property management, Brock Fisher thought he'd seen just about everything until…
Progress made on code of conduct for commercial tenancies
The Property Council of Australia has noted today's direction from the National Cabinet for the development of an…
Maintaining a leadership mindset in the midst of COVID-19
In this rapidly changing world of uncertainty and shut downs, it’s more important than ever to show good…
Navigating the coronavirus crisis for real estate agents
With Presidents all over the world weighing in on COVID-19, we thought it was time you heard from…
Property Manager tips – working from home
Michelle Rigg from RentWest has created some tips for Property Managers when working from home.
Property management in the era of COVID-19 with guest Hannah Gill
Managing Director of Canberra's Independent, Hannah Gill, has a constructive discussion about the recent changes in the industry…
Three tech ways to wow your clients – now!
Technology has the power to take mundane tasks out of our hands and save us time. It can…
Serendipity and Success
It’s not hard to see why Jamie Billerwell has been awarded the 2019 Gold AREA for Property Manager…
How to achieve the best outcome of your lead source through dialogue
Expert property management coach Kate Benjamin of Real+ shares her top four tips for BDMs looking to achieve…
Reboot for results
The new year isn’t just for personal resolutions, it’s the ideal time to examine your business. Jo-Anne Oliveri…
Nothing routine about this inspection
A common frustration for property managers is landlords wanting to achieve top rent for a property they don’t…
How to effectively switch software platforms without losing data
Expert property management coach Heidi Walkinshaw of Real+ explains how to seamlessly fine tune a new software platform…
Predictable growth
What do you do when you want to grow your rent roll but the small stuff keeps getting…
Standing out from the crowd
In an industry where many agents look the same, it can be hard to differentiate so the client…
A step-by-step guide to natural disaster claims
This summer has seen devastating bushfires ravage the east and west, heatwaves, hailstorms and cyclones. As a result,…
How to attract new landlords in 2020
You might be in holiday mode, but the beginning of the new year is the peak period for…
NYE parties in rentals: What are the risks for PMs?
Just as you’ve cleared away the Christmas tinsel and left-over turkey, it’s time to pop a bottle of…
Five big issues that affected the real estate industry in 2019
The real estate industry is constantly evolving, as is the insurance that protects it. EBM RentCover Managing Director…
How to make Mission 2020 into Mission Possible
2019 – thanks for the lessons. 2020 – let’s do this! Fiona Blayney reflects on the past 12…
Two things that grew rent rolls this year (and one that didn’t!)
Growing your rent roll is no easy feat. Ellen Bathgate examines what worked and what didn’t in 2019…
Protecting properties this festive season
The festive season is all about goodwill, joyous get-togethers, long-anticipated holidays and generally getting into the Christmas spirit.…
How to know when to go
Most of us have said at some point in our careers, “I quit!” Hannah Gill shares what to…
6 tips for property managers to thrive in the customer experience economy
The business of property management is changing fast, with technology enabling more and consumer expectations increasing. Console’s Helen…
Jo-Anne Oliveri: Win the cost war
With business purse strings becoming increasingly tight, it can be hard to know where to cut costs. Jo-Anne…
The do’s and don’ts of landlord insurance
The complexities of landlord insurance can leave even the best property managers stumped. EBM RentCover Managing Director Sharon…
Whose goal is it anyway?
Is it the employee’s goal, a team goal or your goal? Fiona Blayney explains what to do when…
How to stay productive in the lead up to the silly season
Expert property management coach, Heidi Walkinshaw of Real+, shares how to make the last two months of the…
Incentive structures for BDMs and how to calculate packages
Expert property management coach, Kate Benjamin of Real+, offers her tips on the different types of incentive structures…