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Sam the robot is changing the way we view real estate

A German real estate agency is changing the way people view properties with the introduction of a robot shows buyers homes virtually.

Affectionately named Sam, the robot is the brainchild of German real estate agency, Kampmeyer, and has been designed to meet growing demand for online viewings.

According to ShowHouse, Sam the robot, is 1.70m tall has wheels instead of legs and also boasts a high-resolution rotating camera, microphone, and sensors to give users a fully interactive experience.

From the comfort of their own homes, potential buyers can ask Sam to move so they can see every detail of a property.

Sam also allows buyers to communicate directly with a human agent to ask any questions they might have when viewing the property.

Kampmeyer identified the need for a tech-based solution to enhance online viewings and had introduced Sam prior to COVID-19, but demand has skyrocketed since the pandemic.

Kampmeyer Chief Executive Officer Roland Kampmeyer said Sam’s interactive nature made the viewing and user experience similar to a “game”.

“Sam is turning open houses into dynamic, fun digital experiences,” Mr Kampmeyer said.

“We’ve had great feedback so far. Unlike other virtual viewings, Sam offers those looking to move house maximum freedom and independence to view the property at their own pace.

“The fact Sam can answer all their questions through direct access to our office is also a big plus for potential buyers.’’

Chris Dietz, Executive Vice President of LeadingRE, said it’s important that the industry is looking at ways to innovate in the current environment.

‘’The introduction Sam the robot is a tech savvy move for the real estate industry,” Mr Dietz said.

“Evolving customer behaviour is influenced by technology.

“Now more than ever, and especially due to Covid-19, it is essential to offer an up-to-the-minute seamless experience to guide them with what is likely the biggest purchase of their lives.’’

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Rowan Crosby

Rowan Crosby is a freelance journalist specialising in finance and real estate.