INDUSTRY NEWSNationalReal Estate News

New Rexlabs technology takes the hassle out of database targeting

Since COVID-19 hit Australian shores more than 18 months ago, securing listings has become increasingly tough for real estate agents. 

With demand far exceeding supply, itโ€™s more important than ever to stand out from the crowd if you want to attract sellers. 

The answer? High quality marketing. But what good is marketing if itโ€™s not reaching the right audience?

Real Estate agents arenโ€™t starting from scratch when it comes to knowing who to target. 

In fact, most agents have a huge database of contacts from which to draw from, all of whom are potential sellers, or buyers. 

โ€œAgents spend a lot of time meeting people, and when they advertise, they want to spend time and money targeting people theyโ€™ve already built relationships with,โ€ Rexlabs Chief Executive Officer, Anton Babkov said.

โ€œThatโ€™s why weโ€™ve recently updated Spoke to allow agents to upload the data from their CRM to create audiences they actually want to target with digital advertising.”

A self-learning digital ad platform that combines social media, display and retargeting options, Spoke allows you to keep yourself front of mind, without getting on anyoneโ€™s nerves. 

โ€œSay you have potential sellers that you donโ€™t want to hammer with phone calls, but do want to quietly nudge,โ€ Mr Babkov said.

โ€œSpoke allows you to do that, by creating soft campaigns that will be seen organically by those audiences.โ€

Facebook is able to reverse engineer a personโ€™s online identity, meaning agents can choose their own audience with dedicated campaigns; it could be it potential landlords, marketing a property to a specific type of buyer, or a new listing campaign which reaches potential sellers. 

โ€œIf you think about the overall objective of an agent when embarking on a marketing campaign, what theyโ€™re trying to do is build credibility,โ€ Mr Babkov said. 

โ€œSo, they want to show theyโ€™re doing good business, that theyโ€™re achieving good outcomes.โ€ 

Spoke allows you to launch a targeted campaign that you know will reach the right people. 

For example, you might run a ‘just sold’ campaign, and make sure it gets seen by potential sellers. 

Or you might target your appraisal database with any new listings that youโ€™re advertising through Spoke. 

โ€œSo, thereโ€™s a benefit to using Vendor Paid Advertising to target potential future sellers as well as future buyers. Thereโ€™s also a benefit for your current sellers in your targeting listing ads to your database of future sellers; people tend to move within a five to 10 kilometre  radius of where they live – so your database of future sellers may also contain a buyer for your current listing,โ€ Mr Babkov said. 

The key difference with Spokeโ€™s targeted marketing ability, is that youโ€™re able to expose yourself to the people you want to do business with both now, and in the future, through your advertising. 

โ€œBecause the sales cycle is so long โ€“ it could be eight to 10 years before a buyer will sell their property โ€“ Spokeโ€™s target marketing is a way to passively target those people without being in their face.โ€

But itโ€™s not all up to the agent. 

Spoke has its own comprehensive audiences of potential buyers and sellers, built leveraging industry smarts, and the power of Facebook and Googleโ€™s machine learning algorithms.

โ€œSo, the agentโ€™s CRM is in addition to the audiences that we have to drive forward the digital campaign,โ€ Mr Babkov said. 

โ€œWithin that, you also have the capacity to create campaigns that target people who are closer to sale or purchase. 

โ€œBy identifying people who are giving signs theyโ€™re likely to sell in the next few months, agents can create targeted campaigns that are content driven, such as resource downloads, or testimonials etc.โ€

By using Spoke for your digital campaigns, youโ€™ll also avoid having to navigate the process required to build and maintain advertisements manually on Facebook or Google. 

โ€œWith Spoke, itโ€™s a 10 second process โ€“ super quick, and super easy.โ€

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Nicole Madigan

Nicole Madigan is a freelance journalist for Elite Agent.

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