McGrath Estate Agents has announced the appointment of Kyle Pitman as Head of Learning and Development.
The franchise group said the move was part of its shift to a combined suite of online and offline learning, training and development.
McGrath’s Head of Franchise Christopher Mourd said learning and development delivery through digital platforms was “vital to a more sophisticated and user-friendly way of training our people”.
“We are excited by delivering these elements digitally, combined with a face-to-face learning mix,” he said.
“Videos, for example, were once the realm of entertainment, but now it is the medium by which we deliver education across a wider geography and skill set.”
Mr Mourd said agents wanted to digest information through podcasts and videos for quick absorption while on the move, and balance that with in-room learning with their peers.
“We are committed to providing the very best solutions available to our teams across our entire network,” he said.
Mr Pitman brings with him a wealth of industry experience spanning 25 years as an agent, franchisee, and former GM of Ray White in New Zealand.
Mr Pitman also has a broad depth of knowledge around audio and video technology and said it was a personal passion.
“Working many years in the entertainment industry, implementing new technology within the audio and video industry, empowered me with a skill set and incorporated valuable learnings to the real estate industry,” Mr Pitman said.
“In an industry moving at a very fast pace, improving our skills is more essential than ever before, and one that will intensify in the future.”
Mr Pitman said face-to-face group education would still be an important component of training and continue to be relevant.
“However with demand rapidly transitioning, the requirement for quality up-to-date resources being available to agents in real-time digitally will become an added focus and I want to ensure they are delivered effectively in short sharp modules to our people,” he added.
“McGrath is widely known for its passion for personal growth, which resonates with my own values.
“We equally share the same passion about the quality of their people and the tools required to make them excel.
“With this in mind, I’ve hit the ground running.”