We Are Real Estate

Maria Carlino: Adrenalin rush

The adrenalin of her first home selling under the hammer still stirs up emotion in The Agency’s Maria Carlino

On getting into real estate
My father had decided to sell our family home and invited a local real estate agent to value our home. I was only 16 and it was the first time I’d met a real estate agent and they were lovely. As we walked through our home, he was personable, interesting and I asked him, “Do you do this every day?” He answered, “Yes and much more – are you interested to learn more?” He actually had some weekend work available at his office assisting with the switch board (manual telephone switchboard that is). 

The happiest moment in my career
I have many: being offered my first role as a receptionist in real estate, my first promotion, my first auction, growing a major PM business into one of the fastest organically-grown business in the country, and now embarking daily into new regions across the country and keeping laser focused. 

The most memorable moment
Selling my first auction property – a Californian bungalow in Arncliffe. The adrenalin was flowing before, during and after the campaign. I was nervous and excited all at the same time. The auction didn’t flow easily and I learnt that day how to engage with potential buyers and have them engage in the auction. When it sold under the hammer, I shared a tear or two with the owners. It still stirs up a little emotion for me.

Best advice she’s received
“Be the best you can be – always. You are responsible for the energy you bring into this space…” – Oprah. I live by this saying. Thanks Oprah.

Biggest challenge
Talent. More principals need to take on training for young talent, then allow them to grow. The focus on solid, excellent personal service versus AI and tech – we can’t do without it to keep relevant in the future, but both need to be well balanced. 

‘Elite’ agent means
One who empowers, inspires others, and one who dares to take one more step.

#WeAreRealEstate is a series of short interviews with 140 agents all over Australia exploring the industry’s hopes, concerns, future challenges, and what it really means to be an Elite Agent.

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