ELEVATEGUEST INTERVIEWSThought Leaders Podcast

How to successfully scale your business by outsourcing

“The leader's job is to always sell to the staff and to the team: ‘Where are we growing? What are we doing? Let's keep moving forward. We lost a landlord today, but let's pick up our socks and let's go to the next one"

Samantha McLean Samantha McLeanSeptember 15, 2020
1 minute read

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When we talk about scaling it generally means one of three things – hiring, automating or offshoring. CEO of PMVA Tiffany Bowtell knows about all three.

Tiffany is a new regular in Elite Agent Magazine and so we grabbed an hour in her busy schedule to find out about what’s trending in outsourcing right now and get a sneak peek into how she structures her business to help others.

In this episode of the Elevate podcast, she talks about her career in PM – how meeting a Ray White Property Manager on a Contiki Tour lead to a career change and why offshoring tasks is the next foot forward.

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In this episode of Samantha and Tiffany also discuss: 

  • How a three-week holiday in London turned into a three-year business opportunity 
  • Where the inspiration for Property Management Virtual Assistant (PMVA) came from and how Console helped her achieve her ambitions 
  • How having a consistent vision for business will effectively lead to growth and upscaling 
  • The most common struggles real estate agents and agencies face and the strategies she recommends to overcome them
  • How PMVA navigated its way through COVID-19 and how Tiffany managed her staff, on and offshore 
  • How PMVA compares to other assistant offshoring business and why it’s worth paying a little extra to meet your clients’ needs.

Resources

TG Newton & Co
Console
Zoom

Connect with Tiffany 

Website 
LinkedIn
Facebook
Instagram 
Twitter

To book a discussion with Tiffany directly please click on the below Calendly link:
https://calendly.com/pmva-outsourcing/ea_discussion

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Samantha McLean Samantha McLeanSeptember 15, 2020
1 minute read
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Samantha McLean

Samantha McLean

Samantha McLean is the Co-founder and Managing Editor of Elite Agent, Australia's trusted platform for real estate news, insights, and community connection. With over 20 years in sales and marketing across respected global companies, Samantha brings practical expertise and thoughtful leadership to the industry. Since founding Elite Agent, Samantha has grown the brand from a magazine into a dynamic media hub that includes the Elevate podcast, daily newsletters, and engaging industry events. Her approachable style and genuine curiosity have earned Elite Agent recognition, including multiple Mumbrella awards for excellence. Samantha is passionate about exploring how technology, especially artificial intelligence, can improve productivity and client relationships without losing the essential human touch. She regularly discusses these topics with industry experts on the Elevate podcast. She holds a Bachelor of Business from the University of Technology Sydney. Connect with Samantha at Elite Agent or aipoweredagents.com or visit her personal website samanthamclean.com.