Colin Pearce

Colin Pearce was inducted into the Australian Speakers Hall of Fame in 2007 and tours the USA, Asia, and Australasia to speak at major conferences. For more information on Colin, visit
  • EPM

    Seven Fundamental ‘Screaming’ Realities of Customer Service

    QUALITY SERVICE, EXCELLENCE, benchmarking and best practice have become the fundamental rules of business today. Your customers are more demanding than ever and your service standards may make or break. Colin Pearce explains the realities of what it takes to keep them happy. 1 CUSTOMER SERVICE MANNERS ARE A PRIORITY You know as well as I that getting it right…

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