Fully integrating workforces in the field with head office management and keeping tabs on vehicles and assets has always been problematic.
Inputting operational field data into IT systems has been mired by the lack of real-time information, often being reliant on paper forms and regular data entry. It also comes with problems like non-compliance, inaccuracies, and week-long delays, leaving management without the essential information to make informed decisions.
Now, a combination of Smartrak’s powerful information gathering and analytical capabilities and Garmin’s feature-packed 790 telematics tablet has closed the gap between head office and operations in the field.
Improved awareness of business operations beyond the car park and significantly upgraded capabilities around worker safety are helping managers make informed realtime decisions.
Operating on the open-source Android platform, the Garmin 790 integrates seamlessly with many existing mobile field force management programs, providing the platform for online job sheets, reporting, time sheets, and more via customised apps.
Smartrak’s GM of Product Strategy, Meredith Palmer, said there is real value in real-time in-field data.
“This is a productivity, information sharing and duty of care story that resonates at all levels of an organisation, from remote workers to the C-suite,” she said.
Smartrak CEO Troy O’Connor said management’s dream of migrating time-consuming paper tasks to a digital platform that easily, accurately and consistently reports and analyses day-to-day remote worker and vehicle activities is now a reality with Smartrak and Garmin’s partnership.
“Superior navigation capabilities, world-class telematics and the exciting potential of the Android platform are bringing fundamental changes to our industry,” Mr O’Connor said.
The seamless integration of management and remote worker environments within an integrated digital platform will undoubtedly be welcomed by organisations.
The recognition of productivity enhancements and service responsiveness will help organisations deliver on their business goals, especially for organisations that are pursuing Mobility as a Service (MaaS).
