We Are Real Estate

Sarah Cincotta: Being resilient

Even when serious damage was done to one of her properties and she had to represent her landlords at VCAT, Ray White PM Sarah Cincotta was able to bounce back and get her clients the results they needed

On getting into real estate
I have worked in real estate for more than six years. My friend actually encouraged me to work for her office as an assistant property manager.

I was working full-time managing a retail store and studying to obtain my Agents Representative Certificate.

After being an assistant property manager for three years, I changed office and was ready to have my own portfolio as a property manager.

Another two-and-a-half years later, I needed a challenge. I was lucky enough to be interviewed as a property manager with option for career growth but my director saw the potential and offered me the business development manager position for the office.

I am now six months into my role and I am loving it.

The happiest moment in my career
Winning the Client Recognition Award for my office after only being in my role of business development manager for three months.

The most memorable moment
The most memorable property I have ever leased would be a property in Berwick.

It was challenging to lease and unfortunately, the tenants did not take care of the home.

I acted in the best interest of the landlords and represented them at VCAT. I was prepared and was awarded full compensation – nearly $8000 worth of damages – and in the end the property looked like the damage never happened.

I helped with all the repairs at the property and my landlords were over the moon.

Best advice she’s received
Be resilient, keep learning, keep growing! 

Biggest challenge
The biggest challenge in the industry would be to see technology changes.

Technology cannot take away the customer service experience. Agents need to ensure they are keeping up with the times. 

Change for good?
More shared accommodation options for low-income earners. Everyone needs a roof over their head.

‘Elite’ agent means
An elite agent is an agent who goes above and beyond, showcasing true relationships with clients and the community.

#WeAreRealEstate is a series of short interviews with 140 agents all over Australia exploring the industry’s hopes, concerns, future challenges, and what it really means to be an Elite Agent.

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