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Kingscliff agent runs open home in Mona Vale from 800km away

Some creative thinking by a Ray White sales agent on the Tweed Coast of NSW has resulted in a rather unusual open home experience in Metro Sydney.

Ray White Kingscliffโ€™s James Shugg turned to outside the box thinking when his mother decided to put her home at 6/125 Darley St West, Mona Vale in NSW on the market.

โ€œI said to mum, โ€˜I can sell it for you’. I can sell it by negotiation and I can get there by Facebookโ€™s FaceTime. Itโ€™s easy, all we need is an iPad on a tripod and Iโ€™m there,โ€ Mr Shugg said.

This essentially means that from his office in Kingscliff in Northern NSW which is more than 800km away Mr Shugg answers house hunters’ questions more from a distance and then follows upย potential buyers with a phone call, with Mr Shugg’s sister Julie-ann Shugg and her partner Brad Abdilla being on-site to distribute relevant material and direct conversation to the iPad.

As Mr Shugg is based in NSW there are no licence issues. โ€œI rang the Office of Fair Trading. Essentially, I am there to handle questions, and I think it is the way of the future.โ€

Seller Mrs Raelene Shugg said the biggest reaction has been one of surprise.

โ€œThe iPad is set up on a tripod directly facing the front door so people come in, Brad gets
their name and tells them that the agentโ€™s on the table,โ€ she said.

โ€œTheyโ€™re all looking around for where Jamesโ€™ voice is coming from. Itโ€™s just like heโ€™s standing there,” says Mrs Shugg.

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