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Author

Sue Ostler

Sue Ostler is a Sydney-based Buyer’s Agent and Property Psychology Consultant. Founder of Real Estate Therapy® Sue specialises in emotionally intelligent real estate, guiding clients through major life transitions with strategy, empathy, and insight.

Opinion

When buyers go quiet: Why pausing beats pitching every time

When homebuyers go quiet after inspections, it's rarely disinterest—it's decision fatigue. Modern real estate requires agents to abandon scripts and create breathing room with thoughtful questions that help overwhelmed clients articulate their feelings about potential homes.

Opinion

Sue Ostler: Boost the art of buyer’s advocacy with AI

In the ever-evolving world of real estate, the role of a buyer's agent has expanded beyond traditional expertise…

Opinion

Sue Ostler: What to do when your buyer is ruled by love, not logic

I have a client whose preferences are based on her emotions.