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FEATURE INTERVIEWS
Century 21 Living Local principal Gary De Paoli has found his true calling
Sales is in Gary De Paoli’s blood. While many proponents say sales can be taught, for Gary, it’s something that has always come fairly naturally to him. Over the years, he’s sold spring water and garage doors, but it’s his time as a real estate agent that is closest to his heart. Gary joined the industry in 2005, and the…
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Elite Agent
How to communicate empathetically with your team in 2021: Kamal Sarma
Just because humans know how to talk doesn’t mean they know how to connect, an expert in resilience and human connection says.
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Elite Agent
Marketing outside the box: How to sell a murder house
Marketing a home that’s out of the ordinary doesn't have to be a chore. In fact, if you think outside the box, you can make a property’s quirks work in your favour
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Elite Agent
How to master the art of communication: Angela Avgerinos
Real estate agents looking to gather new listings need to tailor their presentations to their clients' communication style, and ensure they don't just talk, but actively listen to what their would-be vendors want and need, LJ Hooker Performance Leader Angela Avgerinos says.
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FEATURE INTERVIEWS
Rebecca Halton: How self-care leads to professional success
Accelerate 2021 winner Rebecca Halton reveals why its personally and professionally important to invest in some serious self-care.
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FEATURE INTERVIEWS
The trust formula: Tom Ferry
Tom Ferry recently shared how mindset and a clear plan are the cornerstones to creating your best year ever, and how agents can use video to build trust with prospects and win more listings.
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FEATURE INTERVIEWS
Brett Hayman: Olympian to AREAs winner
As a three-time World Champion and Olympic silver medallist, Brett Hayman knows a thing or two about discipline. Here, the Hayman Partners director explains how adopting the same approach in real estate has seen him rise to the top of his field.
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Elite Agent
The perfect recipe for property management: Suzana Wade
After opening Locate Property earlier this year, Suzana Wade already has 60 doors under management and plans to double that by the end of the year with a recipe of passion, honesty and excellent communication. It might seem like a strange analogy, but to Suzana Wade, property management is just like baking a cake. You’ve got to have the right…
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Elite Agent
Expect the unexpected: Anna Molinaro
Since starting her career as a receptionist in the family business, Anna Molinaro has risen to become OBrien Real Estate Blackburn's rental department manager.
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CASE STUDIES
Paulette Contessi: Going her own way
Paulette Contessi honed her customer service skills running her own restaurants, events and recruitment companies, but it’s real estate where she found her true calling.
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Elite Agent
Hanworth Homestead – How We Sold It
Sotheby's Director of Rural services David Medina has revealed the benefits of a multi-channel marketing campaign, and how they secured the historic Hanworth Homestead for the perfect buyer.
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Elite Agent
Chris Wilson: From crazy to controlled
Real estate and stress go together like peas and carrots. But when agents' stress levels become too high it's easy to feel overwhelmed and burn out.
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Elite Agent
From Blacktown to boardroom: Luxe Listings Sydney star D’Leanne Lewis
Telling D’Leanne Lewis she can’t do something is like waving a red rag in front of a bull. She will prove you wrong. But unlike a bull, which only knows to charge ahead at full tilt, D’Leanne takes a more holistic approach to achieving success. After 29 years in real estate, the Laing + Simmons Double Bay principal has learnt…
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INDUSTRY NEWS
Course gives tenants skills to succeed and eases property managers’ pain points
An innovative tenancy skills program that equips tenants with the skills they need to maintain a successful tenancy and eases property managers’ pain points is being rolled out in Australia’s eastern states. The Tenancy Skills Institute program is already available across Queensland and is making its way into New South Wales and Victoria. The training package is available as a…
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FEATURE INTERVIEWS
Standing the test of time: Tony Pickering
The name Tony Pickering is synonymous with Darwin real estate. After 50 years of dedicated service in the industry, the KG Young & Associates director has been awarded the Real Estate Institute of Australia’s top gong – the 2021 President’s Award. Here, Tony shares how he got started in real estate, his long list of achievements and why he’s not…
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FEATURE INTERVIEWS
Danelle Wiseman: The ethos of giving
When Danelle Wiseman and Jonathan Pattinson started their real estate agency, they were crystal clear on their core values. “We wanted to enrich the lives of everyone we touched,” Danelle explains. “We’ve always had a service orientated mantra where we should give without the expectation of receiving.” That ethos has served Danelle well in her real estate career, which has…
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FEATURE INTERVIEWS
Dare to dream: Danielle Boyd
Danielle Boyd was just 13 when she was diagnosed with a life-threatening disease, but she hasn’t let it stop her chasing her dreams. From reception to general manager, the Wiseberry agent has worked her way up the ladder with a positive, never-give-up attitude. At just 29, Danielle says she’s only just getting started. If you put a hurdle in front…
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Real Estate News
Propic and MRI Software join forces to bring conversational AI to property managers
Conversational artificial intelligence (AI) will be used to improve the customer experience and potentially save property managers from burnout, courtesy of a new deal between Australian PropTech startup Propic and MRI Software.
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BEST PRACTICE
Making the most of your marketing
Creating a company brand that resonates with clients is an ever evolving process. Direct Connect Chief Executive Officer David Holman explains how the utility connection provider approaches its marketing material so that it meets company values and consumer needs. The new financial year is upon us once again, and we are working towards setting our goals, ready for a successful…
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Elite Agent
Family first: Oren Flamm
Hodges Caulfield is a true family-run business with siblings Oren and Golan Flamm and their sister Eilat Rachmani carefully guiding the agency their father Alex built.
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BEST PRACTICE
Building powerful teams: Will Ainsworth
For Will Ainsworth, creating a strong company culture starts in the hiring process and employing those with similar values. Here, the Openn Negotiation Head of Growth and Training explains his key ingredients for building a solid workplace culture and what to do when one person’s ego gets in the way. Describe the culture in your business? Collaboration. Teams are more…
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BEST PRACTICE
Prioritising people: Laura McKay
Creating a strong culture is key in any and every business. Without it employees can be left uninspired and perform well below their best. Highland Property Group General Manager Laura McKay shares how they foster a robust culture among employees who become even stronger advocates for the agency. What three points/words best describe the culture in your business and why?…
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BEST PRACTICE
Camaraderie, team spirit and morale: James Tostevin
Director of Marshall White, James Tostevin describes the team's family-like culture, the ongoing success of the business and their onboarding strategy for new team members.
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Celebrity Homes
Property where David Bowie re-wrote China Girl for sale
Music-lovers looking to own a slice of ‘80s pop history will be saying, “Oh! You pretty thing” when they see the Nurimbah property where David Bowie re-wrote his smash hit China Girl. Set on the caldera of the extinct Tweed volcano, the 4.56ha property, Wagawn, is for sale with a price guide of $3.25-$3.5 million according to realestate.com.au. Bowie, who…
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Real Estate News
Home loan commitments hit record high
Owner-occupiers are fuelling a record high level of new loan commitments for housing.
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BEST PRACTICE
Anything is possible: Thomas McGlynn
BresicWhitney Head of Sales and 'Chief Reminder Officer', Thomas McGlynn, answers how to develop and maintain a successful culture and what to do when things go wrong.
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Celebrity Homes
Leonardo DiCaprio buys Modern Family star’s stunning home
Not content to just star in Baz Luhrmann’s adaptation of William Shakespeare’s Romeo + Juliet, Leonardo DiCaprio has just bought a A$9.1 million home that would look perfect on the movie’s set. Complete with romantic Juliette balconies overlooking expansive living and dining rooms, DiCaprio bought the Los Feliz home from Modern Family star Jesse Tyler Ferguson, according to Top Ten…
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Elite Agent
Jess Smith: Stuck on service and innovation
Despite her relative youth, 31-year-old Jess Smith has spent more than a decade working in the real estate industry. The experienced sales agent from Gungahlin, in the ACT, is now also a director, after recently opening her own agency under the Stone Real Estate brand. Jess tells Kylie Dulhunty that as soon s she started working in the industry a…
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Elite Agent
Sam Gamon: Confidence and experience
As a fourth-generation real estate professional, Chisholm & Gamon director Sam Gamon grew up living and breathing the industry. This year marks two decades since Sam officially embarked on a career in real estate and as he tells Kylie Dulhunty, starting out in a difficult market prepared him well for some of the challenges of the past 12 months.
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FEATURE INTERVIEWS
Louise Barton: Rising to the challenge
After reaching the top of her game as an agent in her home country of Scotland, Louise Barton and her partner packed their bags and relocated to Australia four years ago. As the now Sydney-based Richardson & Wrench agent tells Kylie Dulhunty, change is good for the soul.
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Elite Agent
The perfect fit: Arden Armstrong
When Arden Armstrong dipped her toe into the property management waters she knew she had found her true calling. The Century 21 Eastern Beaches Maroubra senior property manager explains why she ditched becoming a selling agent and what she loves most about her job.
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Elite Agent
Dean Mackie: In the driver’s seat
An innovative database, artificial intelligence insights and a dedication to top-notch customer service are just some of the elements that have made DiJONES an industry leader. Kylie Dulhunty spoke to Chief Executive Officer Dean Mackie about the many secrets behind the boutique agency winning the 2020 AREA for Residential Agency of the Year.
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Elite Agent
Real estate in the fast lane: Rae Mano
From luxury car sales to prestige real estate, Rae Mano loves selling opulence. As he explains to Kylie Dulhunty, property and cars have much more in common than just an expensive price tag.
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INDUSTRY NEWS
Capital city auction volumes set to dip slightly
Auction volumes look set to slow slightly this weekend, with 2099 properties expected to go under the hammer across the capital cities. CoreLogic’s National Auction Market Preview shows that number is down on the 2467 auctions held last week, but it’s still significantly higher than the 413 auctions run a year ago. Melbourne auction numbers are set to drop 23.6…
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Elite Agent
Paying it forward: 30 minutes with Stu Benson
There's nothing Stu Benson loves more than a live auction. An industry expert synonymous with the sales technique in Sydney's north-west, Stu has weathered the COVID-19 storm to have his best quarter yet at the end of 2020.
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