What if your property video could answer buyer questions at 10pm, without you lifting a finger?
A buyer watches a tour late at night, has questions, and either waits until morning or moves to the next listing. MyAPI built a smart video for that moment. Buyers type into the player and get an instant answer in the agent’s own voice.
They can ask about the price guide, the land size or the inspection times. They can book an inspection inside the player and never leave the page.
“Smart videos can answer questions about the property,” said Steve Forster, founder of MyAPI.
“Those who test it stop asking about the technology and ask when it can go on the next listing. And we recommend they start a free pilot to see exactly how they operate. They’ve got nothing to loose.”
What a smart video is
A smart video answers questions about itself. Three things are involved.
VIDEO: Property photos are transformed into a fly-through
Send the listing photos. MyAPI turns them into a room-by-room fly-through, so a buyer sees the whole home in around 30 seconds.
CTA: Buttons open the next step
A button or chat link opens the booking form, the floor plan, the contract or a map. The buyer stays in the video.
AI: The chat answers at any hour
The chat answers from the facts for this listing only, in the agent’s own voice or a professional narrator.
The video takes the same 16:9 space as a normal video. It can use a YouTube clip and work on YouTube through a browser extension. This demonstration was built from photos, a voice memo and the property facts. Ask Dana to reveal the locality map and she drops a link into the chat.
Step into the buyer’s shoes
A buyer at 9pm has two sets of questions. The first set is about the property. How big is the land? Which way does the living room face? What are the outgoings? When can I inspect it?
The second set is about the company. Who is the agent? How long has the agency sold here? What is the fee? How do you handle offers?
A smart video answers both sets. That is why MyAPI asks for two sets of questions and answers. The property set changes with every listing. The company set is written once and used again, and your dashboard updates either set at any time.
What it means at the listing presentation
At the appraisal, the agent offers more than photography, portal ads and a static video link. The agent offers a live campaign that answers buyer questions at any hour, and a report of every buyer who engaged.
The vendor sees a stronger offer. The agent wins the listing on service, not on fee.
What you send
- The photos. Every room, the front, the rear and the street. Twenty or more is ideal.
- The facts. Address, price guide, land size, bedrooms, bathrooms, parking, outgoings and school catchments.
- The floor plan. An image or a PDF.
- The inspection times. Or the booking form you already use.
- Any links to popup. The contract, the strata report, the map or the virtual tour.
- A one-minute voice memo. Record it once and every future video speaks in your voice. If you would rather not, choose a narrator.
- The property and company Q&A. Answers to the questions buyers ask.
MyAPI builds the video and your property page, and sends a clean embed link to your web team. The page is live the same day.
You see what buyers actually asked
A view count tells you very little. A smart video tells you the questions. Every session, hotspot press and typed question is logged, in the buyer’s own words.
One property in the current pilot gives this picture: 241 website sessions, a median session of 1 minute 39 seconds, 38 hotspot presses, 16 per cent hotspot engagement, and 28 questions from 5 viewers. Of 50 YouTube viewers, 36 engaged with the interactive version.

You show that report at the next appraisal. It is proof of work that a view count cannot give.
Claim your free pilot listing
MyAPI is building one smart video and a matching property page for a limited number of Australian agents, at no cost.
Each pilot covers one property. You get a live link to show current vendors and buyers. There is no credit card, no subscription and no meeting needed.
Begin a free Smart Video pilot on one of your properties here 👈
About MyAPI
MyAPI creates interactive smart videos for real estate professionals and other industries. The underlying conversational technology was developed by TouchPoint.video.