During the evening, FN Cleveland was announced winner of QLD Sales Office of the Year and FN Townsville (Aitkenvale), was announced QLD Property Management Office of the Year.
Topping the individual awards was Julie Neilsen-Thompson of FN Townsville who took home QLD Property Manager of the Year; Kristy Surman of FN 360 Mackay who won QLD Business Development Manager of the Year, and Ryan McCann of FN Cleveland who achieved QLD Salesperson of the Year.
Queensland State Chair, Kelly Isaacs, was delighted to announce First National’s Queensland award winners. She said, ‘These awards recognise achievement in a year that tested the depth of skill across our profession,’
‘In 2025, salespeople worked in an environment defined by a persistent shortage of listings, where success depended on relationships, prospecting discipline and local reputation rather than market momentum. At the same time, property managers carried the growing weight of legislative change, balancing compliance obligations with the daily care of landlords and tenants.
‘To every winner and finalist, congratulations. Your performance this year reflects professionalism, resilience and a genuine commitment to serving your communities under demanding conditions. Thank you for your dedication.’
Winners of QLD Sales Office of the Year awards were:
1. FN Cleveland – QLD Sales Office of the Year
2. FN Surfers Paradise
3. FN Action Realty Ipswich
4. FN Surat Basin Chinchilla
5. FN Lifestyle Sippy Downs
6. FN Townsville (Aitkenvale)
7. FN Murwillumbah
8. FN Moreton (Caboolture)
9. FN Atherton
10. FN Childers
Winners of QLD Property Management Office of the Year awards were:
1. FN Townsville (Aitkenvale) – QLD Property Management Office of the Year
2. FN Cleveland
3. FN 360 Mackay (Mackay)
4. FN Toowoomba Property (Toowoomba)
5. FN Surfers Paradise
6. FN Action Realty Ipswich
7. FN Springfield (Augustine Heights)
8. FN Surat Basin Chinchilla
9. FN Lifestyle Sippy Downs
10. FN Moreton (Caboolture)
Winners of QLD Property Manager of the Year awards were:
1. Julie Neilsen-Thompson, FN Townsville (Aitkenvale) – QLD Property Manager of the Year
2. Melissa Starkey, FN Surfers Paradise
3. Becky Gwin, FN Surat Basin Chinchilla
4. Broek Whitfield, FN Lifestyle Sippy Downs
5. Kirsty Bohn, FN Moreton (Caboolture)
6. Petra Warsow, FN 360 Mackay
7. Rhiannan Smith, FN Toowoomba Property
8. Kyarnee King-Taylor, FN Toowoomba Property
9. Kerrie Dillon, FN Toowoomba Property
10. Abbey Pollock, FN Sarina
Winners of QLD Business Development Manager of the Year awards were:
1. Kristy Surman, FN 360 Mackay – QLD Business Development Manager of the Year
2. Melanie Ross, FN Action Realty Ipswich
3. Kirsty Bohn, FN Moreton (Caboolture)
4. Becky Gwin, FN Surat Basin Chinchilla
5. Poppy Gamble, FN Action Realty Ipswich
6. Melissa Starkey, FN Surfers Paradise
7. Justin Mayberry, FN Bundaberg
8. Lisa Turner, FN Cleveland
9. Bobbie Philip, FN Tweed City (Tweed Heads South)
10. Kylie Flaton, FN Lifestyle Sippy Downs
The winners of QLD Salesperson of the Year awards were:
1. Ryan McCann, FN Cleveland – QLD Salesperson of the Year
2. Russell Rollington, FN Surfers Paradise
3. Bob Rollington, FN Surfers Paradise
4. Rob Rollington, FN Surfers Paradise
5. Glenn Ball, FN Action Realty Ipswich
6. Mark Cheney, FN Moreton (Caboolture)
7. Helene Shephard, FN Action Realty Ipswich
8. Zach Reid, FN Atherton
9. Trina Martin, FN Surat Basin Chinchilla
10. Melany Pollock, FN 360 Mackay
A range of specialist awards were also announced:
New Sales Agent of the Year – Dylan Di Francesco, FN Townsville
New Property Manager of the Year – Rhiannan Smith, FN Toowoomba Property
Pillar Award – Steven Baldwin – FN Action Realty Ipswich
Rising Star – Stephanie Gillard – FN Moreton (Caboolture)
Community Spirit Award – Michelle Cocking, FN Woodgate Beach
Digital Award – Pete Turnbull – FN Cleveland
Best Marketing Campaign – Kathleen McGuigan, FN Biloela
Life Legend Members – David & Dorothy Hamilton
