NAI Harcourts Metro has partnered up with Access Plus WA Deaf where they have created Cue Cards to assist in communicating with the hospital’s deaf and hard of hearing patients.
The special partnership between NAI Harcourts Metro and Access Plus WA Deaf has produced a ground-breaking asset.
Working together, they have created and provided St John of God Subiaco Hospital with ‘Cue Cards’ to assist in communicating with the hospital’s deaf and hard of hearing patients.
St John of God Subiaco Hospital is a world-class private hospital and a part of one of Australia’s largest private hospital operators, St John of God Health Care.
The Cue Cards are a combination of visual, words and Auslan (Australian Sign Language) for those times an Auslan interpreter is not on hand for these simple bedside conversations.
“NAI Harcourts Metro strategic partnership with Access Plus WA Deaf provides another initiative to bring ‘Auslan Everywhere’ with St John of God Subiaco Hospital,” says Tony Romano, Managing Director NAI Harcourts Metro.
“These Cue Cards are unique and have been designed at the request of St John of God Subiaco Hospital and at this stage are only used in this hospital,” continued Mr Romano.
“This initiative can and will be rolled out to any essential service provider that wishes to enhance their communication with the Deaf and Hard of Hearing that may be in their care.”
The Cue Cards will also help to empower the hospital’s caregivers – ward clerks, nurses, doctors, surgeons, catering assistants and so on – to engage with their patients during those times when visiting hours have ended.
“We really appreciate the Auslan Cue Cards, another communication method for our deaf and hard of hearing patients to be included in our ward resources”, agrees Charlene Grosse, Manager Allied Health and Chair of the Cultural, Linguistic and Diverse Groups Committee, St John of God Subiaco Hospital.
Debbie Celenza, Project Manager, Strategic Partnerships acknowledges the hospital’s initiative: “St John of God Subiaco Hospital is paving the way for inclusive communication for Deaf and Hard of Hearing patients”.
The Cue Cards will be available on all wards in the hospital and at St John of God Wembley Day Surgery.
Source: NAI Harcourts Metro