EPM
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Transform PM Ep 11B: Rental Research, Richard Bray
Coach Richard Bray To read more about REA’s key findings on marketing to tenants, read about their LandLord Research Report by clicking here. Coaching Transcript: Missed Part 1 of Richard’s Coaching Session? Click here to watch. This long winding, road is symbolising the rent journey. This is the process and how long it takes for when tenants first think, “All right I’m going…
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Transform PM Ep 11A: Rental Research, Richard Bray
Coach Richard Bray To read more about REA’s key findings on landlords’ needs and wants, read about their LandLord Research Report by clicking here. Coaching Transcript: 00:00 Introduction by Samantha McLean I’m going to focus today on three key areas. The Landlords’ Insights information that we did a few months ago. I’m going to touch on a few of those. We did present…
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Landlords may not be who you think they are: Report
Elite Agent: Do you think that technology will erode the place of the property manager? If not, why not? Richard Bray: I don’t think it will erode the place of a property manager. It will make real estate agencies more efficient, so they won’t need as many staff. It will allow property managers to have more streamlined, less stressed roles.…
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Top Three Ways to Recruit on Social Media
Social media has become an integral part of Real Estate marketing strategies. Most activities, including recruiting agents, gathering customer interest and promoting agents, run through social channels in some way. Here are three top ways to use social media as an effective Real Estate recruiting tool: Use Video to Sell Video has become the most powerful social tool the Real…
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Cautionary Tales in Technology
Technology is ultimately about improving the customer experience as opposed to causing angst. However, in some cases, when used improperly, it has been known to do just that. Brock Fisher explains the pitfalls of three scenarios from his previous experiences that you may wish to consider in your own technology setup. As Steve Jobs once said, “You’ve got to start…
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PM Transform: The Halfway Point
Time to check in with our PM Transform teams to see what they have learned in their journey so far. Our four teams include a director, property manager and BDM from each office working together to transform their business and their careers. Team R&W Hurlstone Park Adriana Dendrinos, Principal I feel really privileged to have been given the opportunity through…
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Keys going missing? Keylog is your answer
We’ve all heard it before: ‘Who’s got the keys?’ – and then people start racing around looking for the missing set. It’s an age-old problem in real estate as so many keys are managed, and keeping track of who is borrowing them can be difficult. The handwritten key book just can’t manage this process any more, given the volume of rental…
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Transform PM Ep 10B: Breaking PM, Fiona Blayney
Thank you to our Episode 10 sponsor: Real +, the property experts – providing a full spectrum of services to ‘grow your business and yourself’. Support + Knowledge + Industry insights + much, much more! As part of the program, our teams will receive six months complimentary access to templates, tools, training and coaching from the Real+ team. For more info, visit…
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Transform PM Ep 10A: Breaking PM, Fiona Blayney
This is Part 1 of a 2 Part Episode featuring head coach Fiona Blayney who talks the teams through the important subject of goal setting and where they want to get to over the next 8 weeks. This lesson is brought to you by Real+ realplus.com.au. Visit eliteagent.com for more transform videos.
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Getting The Most From Your Training Investment
The real estate industry relies heavily on two types of training – storytelling and knowledge-based training. Being able to recognise these types of delivery helps us draw out the greatest value from them. Sarah Bell explains. Understanding how we learn as adults, with our independent thoughts and our own experiences, is arguably the most important part of any learning journey; it increases…
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Transform PM Ep 9B: Managing Conflict, Sarah Bell
Thank you to our Episode 9 sponsor: LinkLearn, provider of online real estate learning courses within Victoria, Queensland, Western Australia and New South Wales. For more info, visit linklearn.com.au Coach Sarah Bell Coaching Transcript: Missed Part 1 of Sarah’s Coaching Session? Click here to watch. We look at our model for conflict, things really go wrong at misunderstanding, right? We can do a lot…
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Transform PM Ep 9A: Managing Conflict, Sarah Bell
This is Part 1 of a 2 Part Episode featuring head coach Fiona Blayney who talks the teams through the important subject of goal setting and where they want to get to over the next 8 weeks. This lesson is brought to you by Real+ realplus.com.au. Visit eliteagent.com for more transform videos.
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Five Tips for Managing Virtual Teams
Virtual teams are an increasingly common part of the Australian real estate industry, thanks to the reduced overhead and limitless location flexibility they allow. Whether you’re going all-virtual or integrating one remote worker, the lack of in-person communication can be a challenge. With the right strategies, you can build a strong, productive team. 1. Integrate Video Conferencing For real estate…
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NSW property transfer of 18,000 homes welcomed by CHP Sector
Today’s announcement by the NSW Baird Government of a long lease property transfer of 18,000 homes is welcomed by Australian CHPs for taking a forward thinking and common sense approach to providing better social housing outcomes. PowerHousing Australia which represents 27 of Australia’s largest Community Housing Providers (CHPs) said that our members are already working with property transfer in other…
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Transform PM Ep 8: Making Connections, Samantha McLean
Thank you our Episode 8 sponsor: My Real Estate CPD, an innovative and new Real Estate training experience, and, where approved, a completely new continuing professional development or CPD experience. All online courses are all fully “self contained” online. For more info, visit myrealestatecpd.com.au Coach: Samantha McLean Coaching Transcript: 00:00 Introduction by Fiona Blayney 01:02 The psychology behind business development What Hannah talked about…
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Numbers Game: The science of becoming a peach
Are you a peach or a lemon? Ben White tackles art versus science and what it means to be a ‘peach’ in our second excerpt from his latest book, Numbers Game. As an adolescent I was obsessed with cricket. Unfortunately, it was my first unrequited love. I would practise as much as the next person, but never had the skill…
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Vale Simon Cox
It has been a mass of heavy hearts in the industry this week as we learned of the passing of Coronis Rental Area Leader, Simon Cox, who lost his fight with brain cancer on Thursday, 22 September 2016. Highly regarded throughout the real estate industry, Simon’s career in property management spanned more than 20 years in varying roles from Property…
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How To Win Friends And Influence People: The Real Estate Edition
Dale Carnegie’s Seminal Work How to Win Friends and Influence People sits on the bedside table of many an agent. Named one of Time’s 100 most influential books, it has sold over 30 million copies and has lessons for all of us in the industry. How to Win Friends and Influence People has undoubtedly helped plenty of real estate professionals improve…
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Transform PM Ep 7: BDM Master Tips, Hannah Gill
Thank you our Episode 7 sponsor: Connectnow, a free moving home service for consumers. It helps to find suppliers in your area and arrange them all in the one spot. This service extends to connections for: electricity, gas, internet, phone, pay TV, and water. Coach: Hannah Gill Coaching Transcript: 00:00 Introduction by Fiona Blayney 01:04 It’s the little things that…
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Sophie Lyon Elected to REIV Board
Jellis Craig Boroondara’s Property Management GM Sophie Lyon has been announced as a new board member of the Real Estate Institute of Victoria (REIV). The REIV is the professional association for Victoria’s real estate industry and has over 2,000 agencies as members. Lyon’s appointment means that she will be one of three female members on the eight-member board; whereas during…
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McGrath Central Coast: Redefining Maintenance Efficiency
Leading managing agency McGrath Central Coast, led by Mat Steinwede and Jaimie Woodcock, has combined both cloud technology and creative thinking to achieve exceptional efficiencies, improved customer service, robust KPI reporting and better audit trails of every maintenance task. Previously a portfolio-based office, the move to create a centralised maintenance team for their multiple office locations has been a win…
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Searching for Wally
Finding the right member of staff can be a matter of sifting through a great many potential candidates before you strike gold. For our new people-focused column, Fiona Blayney asks: is your people strategy really sustainable, or is it time to think outside the box? AS I TUCK MY daughters into bed, we go through the final leg of the…
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Transform PM Special Episode: CEO Insights, Charles Tarbey
Thank you our Special Episode sponsor: Century 21, the largest real estate sales organisation in the world, and with over 250 independently owned and operated real estate agencies throughout Australia. Coach: Charles Tarbey Coaching Transcript: 00:00 Introduction by Samantha McLean 01:18 About Century 21 Australasia Hey guys, I’m a real estate practitioner like you are. I do own Century 21 Australia and…
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Transform PM Ep 5: Team Performance, Julie Davis & Neil Williams
Thank you our Episode 5 sponsor: Agent Dynamics, specialising in team performance coaching, and a business development pathway for Property Managers, Sales People and Principals. Agent Dynamics looks at what you and your team are good at and suggests ways to improve teamwork and increase productivity. Coach: Julie Davis & Neil Williams Coaching Transcript: 00:00 Introduction by Samantha McLean 01:30 Recognising Innate…
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VCAT determination upholds pets’ rights
Developer Caydon has welcomed a recent landmark determination from the Victorian Civil and Administrative Tribunal (VCAT) that could see the end of blanket bans on pets in apartments, townhouses and units. The determination came after Melbourne dog owner Madison Brewster contested the banishment of her 4-year-old cavoodle Hamish by the owners corporation of the Eaglemont townhouse she rents, despite landlord…
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Property investor confidence remains strong: PIPA national survey
Despite talk of property price bubbles, tightening investor lending policies and roaring debate over the future of negative gearing, Australian property investors remain bullish about the long-term merits of residential real estate, a new survey has found. The second annual Property Investment Professionals of Australia (PIPA) Property Investor Sentiment Survey, which gathered insights from more than 1,000 property investors, shows…
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Perth Leasing Market Spikes, REIWA
The Perth property market saw a surge in the number of leased properties in August, with a 17% spike recorded by the REIWA. According to reiwa.com data, the jump in leasing activity for the month was coupled with a 3% drop in the number of properties available for rent. REIWA President Hayden Groves says the rental market in Perth has…
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Does standard landlord insurance cover subletting?
The latest trend in short-term stays is tenants subletting rooms or whole tenancies on popular sites such as Airbnb. This practice can significantly impact on your insurance policy. It is not uncommon for tenants to sublet a room, whether they advise their landlord or property manager or not. Airbnb has increased the ease with which they can sublet the entire…
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Sarah Ferré: McGrath Property Management Leichhardt
ARPM 2016 speaker and Senior Property Manager Sarah Ferré started in real estate straight out of high school in 2006, even though she had been accepted into the University of NSW to complete a combined Arts and Media degree. Deferring that, she is now back at university to study Law, and will be admitted to the Supreme Court in September…
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Are You On Track For 2016?
TAKE A MOMENT to step back and review where you are spending your time, ensuring that it’s on the areas that produce the real results. It seems like only yesterday when I put pen to paper and wrote my goals for the year ahead. Like many of us, I’m now taking the time to review my current achievements. I find…
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Transform PM Ep 4: Grow the Rent Roll, John Knight
Thank you our Episode 4 sponsor: CENTURY 21, the largest real estate sales organisation in the world, with over 250 independently owned and operated real estate agencies throughout Australia. For more information, visit century21.com.au Coach: John Knight Coaching Transcript: 00:00 Introduction by Samantha McLean 01:16 Drivers of Value, Growth and Performance What I’ve been asked to talk about today is, I…
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Closing The Airbnb Loophole
LISA JEMMESON EXPLAINS THE DETAILS behind the recent Victorian Supreme Court decision in Swan v Uecker, often referred to as the ‘Airbnb case’, where it was found the tenant could not sublet their residential property on short-termstay websites. BACKGROUND The landlord rented her two-bedroom St Kilda apartment in August 2015. The parties entered into a standard form Residential Tenancy Agreement…
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Transform PM Ep 3: Benchmarking Property Management, Fiona Mott
Thank you our Episode 3 sponsor: Rockend, Property Software Solutions Provider. Rockend provides innovative property management software, strata management software, document management software and real estate trust accounting software. For more information, visit rockend.com.au Coach Fiona Mott Coaching Transcript: 00:00 Introduction by Samantha McLean 01:32 Data Integrity Thank you for this opportunity as well. For those that I didn’t get to meet…
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LinkLearn: Why PMs should update to a full licence
Property managers are an extraordinary group, with skills and experience across business development, marketing, accounting, asset management, relationship management…and then there’s crisis and conflict resolution. Many of these skills are learned at work, through work or for the purpose of work, but it can be difficult for property managers to demonstrate their value to potential landlords, or even potential employers.…
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Choice And Challenges: Where Will You Go Next?
PROPERTY MANAGEMENT is a career that is rich with options. Where will you go next? Virginia Brookes outlines the possibilities for the years ahead. LEASING OR PROPERTY OFFICER You’ve landed your first role in property management and you’re learning the ropes. This is your first real chance to see where your strengths lie and what you enjoy. Do you relish…
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