Our Transform 2016 champion Ben Munro Smith provides his top takeaways from AREC 2016.
1 The size of your database determines your income – Ivan Bresic

2 Preframing expectations prevents frustration – Kate Strickland

3 Look for moments and opportunities to show you care – Mat Steinwede

4 Routine needs to happen for you to achieve your goal – Vivien Yap

5 Find out how you can make the transaction easier for the client – Alexander Phillips

6 Happiness leads to success, success does not lead to happiness – D’Leanne Lewis

7 Work out how to differentiate yourself in the areas that matter – Daniel Petre

8 Care, but don’t take it onboard – Stefanie Dobro

9 Dare to own your results – Susanne King

10 Embrace who you truly are and share yourself with the world – Fredrik Eklund

11 Good leaders unlock creativity in others, as well as themselves – Nigel Marsh

12 Anything you do more than twice, you need a system for – Zali Reynolds

13 Frequency builds trust – Gavin Rubinstein

14 Every person you meet wants to build a great legacy of their own – Josh Phegan