Our Transform 2016 champion Ben Munro Smith provides his top takeaways from AREC 2016.
1 The size of your database determines your income โ Ivan Bresic

2 Preframing expectations prevents frustration โ Kate Strickland

3 Look for moments and opportunities to show you care โ Mat Steinwede

4 Routine needs to happen for you to achieve your goal โ Vivien Yap

5 Find out how you can make the transaction easier for the client โ Alexander Phillips

6 Happiness leads to success, success does not lead to happiness โ DโLeanne Lewis

7 Work out how to differentiate yourself in the areas that matter โ Daniel Petre

8 Care, but donโt take it onboard โ Stefanie Dobro

9 Dare to own your results โ Susanne King

10 Embrace who you truly are and share yourself with the world โ Fredrik Eklund

11 Good leaders unlock creativity in others, as well as themselves โ Nigel Marsh

12 Anything you do more than twice, you need a system for โ Zali Reynolds

13 Frequency builds trust โ Gavin Rubinstein

14 Every person you meet wants to build a great legacy of their own โ Josh Phegan