Mark Carter
Mark has over 25 years’ experience as a global learning and development professional. His TEDx talk was the movie trailer for his latest book Add Value. Mark is the founder of a learning management system for SME’s and accredited in a variety of globally recognised tools. He regularly consults with businesses around key pillars such as: leadership, culture, onboarding, sales, customer experience, adaptability and creativity and team/personal development.
Stand firm, trade smart, walk away: the three pillars of powerful negotiation
Ask most agents when negotiation begins, and they’ll point to the moment an offer lands. In reality, it starts much earlier — sometimes from the very first phone call. Every discussion about price, commission or expectations is a form of negotiation. The agents who understand this don’t just react to objections; they shape the conversation long before the paperwork begins.
Digital is part of an older story
Mark Carter, an international keynote speaker, TEDx presenter, and author with over 28 years of expertise in leadership,…