Leadership
For principals, directors, and team leaders building something bigger than a sales target – agency growth, culture, team performance, and the decisions that compound over time.
The three-person leadership model transforming agencies
Michael Nitschke says most principals are stuck in the weeds. The fix isn’t more hustle — it’s a tight leadership structure, disciplined weekly rhythm and quarterly off-sites that drive real accountability.
Why growth only works when strategy and infrastructure keep pace
After a $25 million launch, Matt Lahood shares the hard lessons of growing The Agency: why planning, systems, and…
Beyond the transaction: why the modern real estate agent must be a community pillar
Adrian Knowles explains how modern real estate agents are moving beyond transactional roles to become trusted community advocates,…
Switch off to switch on: how smarter boundaries sharpen your edge in real estate
Why the deals you replay at night may be hurting your performance more than the ones you lose.
When family is the business: How to lead, negotiate and survive in a family-run agency
Family-run real estate agencies face unique pressures when growth slows. Lessons on authority, succession and change from a…
Why speed and systems can’t replace judgement in real estate: “You can automate tasks. You can’t automate care.”
Kiarni Hall on leadership, psychological safety and why performance can’t be measured by KPIs alone.
The two things that have the greatest impact on a real estate career
Luke Evans, General Manager of Sales NSW/ACT for The Agency, says the agents who have great real estate…
When leadership shifts from selling to setting standards
Tristan Brown’s approach to leadership is built around energy, presence and environment rather than targets and top-down pressure.
As a leader, you need to learn your entire business
If you’re growing a real estate agency, you know there are different departments and verticals of the business.
If you’re the smartest person in the room, you’ve hired the wrong team
What real estate leaders risk when they hire for comfort instead of capability.
Beyond the clues: why real growth demands more than easy answers
Tina Ashton, Harcourts Australia's Chief Growth Officer says it's time we traded our comfortable clichés for something more…
When data isn’t enough: why great leaders must trust their gut
CEO Harcourts South Australia believes that some of her best decisions as CEO didn't come from spreadsheets or…
The difference between good and great
High-achieving commercial real estate agents consistently outperform their peers through disciplined systems rather than motivation alone. They meticulously…
End-of-year fatigue is real: how real estate professionals can reset
In the high-pressure real estate industry where 70% of professionals experience burnout, Kyrstie Nolan's kitchen floor breakdown reveals…
The hidden cost of leadership
Real estate CEO Michael Nitschke reveals the rarely discussed emotional toll of leadership, from mistakes made "in the…
The simple question transforming how leaders work
Andrew McCulloch argues that the strongest leaders aren’t the ones with the loudest answers, but those who start…
Embrace change, empower your career
As Harcourts nears opening its record-setting 50th new office in 2025 - a combination of new offices and…
Why “being yourself” can hold you back
In real estate, you’re told to “be authentic," but former U.S. Secret Service Special Agent Evy Poumpouras says…
Why happiness should come before success in real estate
In real estate, success is often measured in listings, sales, and market share, but chasing those milestones without…
What clients aren’t telling you (and why it matters)
Harcourts NSW CEO Katrina Tarrant says agents need to know about the "door handle question" that changes everything…
Why top agents stall: the psychology of comfort over change in real estate sales
Top-performing real estate agents often resist new strategies despite proven benefits, clinging to familiar approaches that once brought…
Father’s Day is extra special for doting dad Scott after ‘shock’ surgery
Brisbane real estate principal Scott Darwon faces Father's Day with renewed perspective after brain tumour surgery earlier this…
The $1,000/hour mindset to grow your GCI
Darren Krakowiak believes your income isn’t determined by how many hours you work. It’s directly tied to what…
The leadership trap that’s killing your culture (and how to fix it)
From military service to real estate leadership, Shane Kempton explores how mission-driven leadership creates stronger teams than ego-centered…
“Who’s winning?” is the wrong question. Here’s a smarter way to negotiate in real estate
In real estate, negotiation happens daily, but if your strategy still centres on “winning,” you might be doing…
5 tips for developing high-performing sales agents
Michael Nitschke shares his five go-to strategies for transforming new recruits into confident, high-performing sales agents.
How to stay ambitious without burning out
Ambition might get you into the industry. But without boundaries, it won’t keep you there. That’s the warning…
Forget the RBA: This is the only ‘interest rate’ that really grows your real estate business
While the industry obsesses over interest rate movements from the RBA, Harcourts Australia CEO Adrian Knowles says there’s…
The truth about running a real estate business today … it’s not what you think
Forget the flashy sales numbers, leading a real estate business today is a pressure-cooker mix of strategy, structure…
From sales to strategy: Why becoming a non-selling principal was the right move
Breaking industry norms, Ben Kingsberry learned that stepping away from active selling created a stronger business foundation. By…
They don’t need a new friend — they need a better agent
Real estate isn’t group therapy. Sellers don’t invite you in to make friends — they want a confident…
Real estate leadership is changing – and agents are calling the shots
The era of command-and-control leadership in real estate is fading fast. Today’s agents want more than KPIs and…
A wake-up call for property managers is needed
Kylie Walker believes that property managers need to change the way they do things, or risk making the…
Why big-city agents should start thinking small(er)
When it comes to shaking up your real estate playbook, the instinct is often to look offshore—London, New…
The real reason your sales team isn’t performing (yet)
Real estate veteran Aaron Chuah reveals the seven pillars of high-performance sales teams, from mindset and accountability to…