The Agency announces national expansion into commercial property sector

The Agency has announced further expansion to its product offering with the launch of a new national commercial division.

As part of the expansion, Mark Williams will join the Agency’s leadership group to spearhead growth of the commercial business.

The Agency Commercial arm will enable the company to capture the remaining 20 per cent of the addressable real estate market across non-residential sales and management. 

The division will focus on delivering a full-service offering across the commercial office, retail and industrial sector, and follows The Agency’s  consistent growth within the residential sales, property management and project development divisions nationally.

The Agency’s Real Estate CEO Matt Lahood said he had always been passionate about commercial real estate but noted it was an extremely specialised service.  

He said although The Agency already offered some commercial services within Sydney, there had been significant demand to “provide a far-reaching national service”.

“This enables us to broaden our reach into the untapped multibillion-dollar, non-residential markets,” Mr Lahood said. 

“We needed to find the right commercial leadership team and I am thrilled Mark Williams, the former CEO of Ray White Commercial and Director of Greater China and Asia for Ray White, has joined the team. 

“Mark will be turbocharging our national commercial division as we accelerate to become one of Australia’s largest integrated and premium full-service real estate companies.”

As the CEO and founder of Ray White’s Commercial division, Mr Williams built a network of more than 50 commercial businesses across Australia, Asia and New Zealand.

In addition to these achievements, he also headed up the Ray White Group’s Asia operations as Director of Greater China and Asia.

“Given my commercial background I could see how The Agency business model would work in a commercial real estate context,” Mr Williams said.

“The potential to take The Agency approach to the commercial space is very exciting.”

The Agency’s Executive Chairman and COO Andrew Jensen previously worked alongside Mark Williams for several years when he was employed as CFO for the Ray White Group.

“I saw what Mark Williams achieved during my time at Ray White, and now to get someone of Mark’s calibre and experience to help drive our expansion, it demonstrates The Agency holds a huge opportunity in the commercial space,” Mr Jensen said. 

“Our model is a unique fit for commercial and industrial real estate and I believe the overall sector does not get enough attention – we want to change that.”

The Agency’s expansion into the commercial real estate vertical marks another milestone within the company’s national expansion strategy. 

This comes on the back of the company’s recent appointment of David Price, who is now heading up The Agency’s operation throughout the Queensland property market as The Agency’s Queensland General Manager. 

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Daniel Johnson

Daniel Johnson was the news editor for Elite Agent. He worked with the company from February 2020 to June 2020. For current stories, news alerts or pitches, please email