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Mindset and Personal Development
What clients aren’t telling you (and why it matters)
Harcourts NSW CEO Katrina Tarrant says agents need to know about the "door handle question" that changes everything in real estate.
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FEATURE INTERVIEWS
How Luke Saville sold 25 apartments using TikTok and Instagram
Melbourne agent Luke Saville has turned TikTok and Instagram into powerful sales channels, selling 25 apartments in just 12 months, often before listings ever reach the portals. By meeting first-home buyers where they spend their time, he’s cutting vendor marketing costs, speeding up sales, and showing how social media is fast becoming an essential tool for real estate.
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OPINION
How to turn social media followers into real-life landlord clients
You're showing up on social media, posting regularly, maybe even getting a few likes, but are those likes turning into landlord clients? According to Ellen Bathgate, they can.
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Elite Agent
Why top agents stall: the psychology of comfort over change in real estate sales
“I’ve always done it this way.” It’s the comfort phrase of countless top agents, but as sales psychologist Pancho Mehrotra of Frontier Performance points out, it’s also the biggest handbrake on future growth. What once delivered success can quietly trap even high performers in cycles of resistance, slowing results and stalling income. The psychology behind it isn’t laziness, it’s wiring.…
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OPINION
How the receptionist made more money than the $1M agent last year
Michael Choi, founder of Area Specialist, presents a hypothetical scenario where a receptionist working standard hours out-earns a million-dollar real estate agent - not through commissions, but through a savvy Bitcoin investment. The story draws a sharp contrast between traditional income models and alternative wealth creation strategies, challenging real estate professionals to rethink how they build financial freedom.
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PROSPECTING + LISTING
Why local connections are the future of real estate success
New data shows real estate agents deeply embedded in their communities secure significantly more business, with hyperlocal strategies yielding concrete results.
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Mindset and Personal Development
The $1,000/hour mindset to grow your GCI
Darren Krakowiak believes your income isn’t determined by how many hours you work. It’s directly tied to what you do with and produce during those hours.
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Ready25
Olympic gold medalists use mental rehearsal to turn every failure into future fuel
That feeling after losing a big listing? Olympic gold medalists turn that exact moment into fuel. Their secret is a specific mental rehearsal technique that goes beyond just practicing a script—it's about rehearsing how you'll "feel" and respond when the pressure hits. It’s a masterclass in the kind of resilience that separates top performers from the rest.
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Ready25
“It takes a village”: Simone Biles on success, sacrifice and support
When Simone Biles took the stage at Ready25, the world’s greatest gymnast didn’t just talk about medals. She spoke about pressure, sacrifice, and the village behind every success — lessons real estate agents know all too well.
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OPINION
Deepening client relationships in a digital age
Ben Kingsberry believes that while technology has made real estate faster and more efficient, the true opportunity lies in using it to deepen the human connections that remain the heart of the business.
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OPINION
The biggest lie in real estate: “Just do this one thing and you’ll grow”
Real estate expert Kylie Walker debunks the industry's biggest myth that "just one thing" leads to business growth. Her own cautionary tale of gaining 100 clients while losing 95 reveals why sustainable success requires strong foundations, not quick fixes.
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FEATURE INTERVIEWS
Leadership fatigue is the hidden risk no one talks about
In an age where “always on” has become the default setting for many leaders, the pressure to be decisive, available and endlessly resilient can take a hidden toll. For Thomas McGlynn, Director/CEO of BresicWhitney, the warning signs aren’t abstract; they appear in the decisions leaders make, the hours they keep, and the strain that shows long before burnout arrives.
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OPINION
Is it time to retire the GOAT? Rethinking auction clearance rates as the market barometer
Australia's long-trusted auction clearance rates may no longer tell the full story of the property market. As selling strategies diversify and buyer behaviors evolve, this once-definitive metric increasingly captures only a fraction of transactions, raising questions about what truly measures market health in today's complex real estate landscape.
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OPINION
The great property pause: How agents can turn “not yet” into “let’s go”
For many Australians in their 20s and 30s, buying a first home feels out of reach. Buyer’s agent Tash Kessel says hesitation is growing, but the right guidance can turn that pause into progress.
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FEATURE INTERVIEWS
Rudy Grommen: Finding strength in family and team
Rudy Grommen's positive outlook has not only built a successful real estate career spanning 25 years but is now helping him face his biggest challenge yet, stage four colorectal cancer.
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FEATURE INTERVIEWS
The real estate talent squeeze: why the industry must rebuild career pathways
Offshoring and automation have delivered short-term relief for real estate businesses facing rising costs and shrinking margins. But Belle Property CEO Nick Boyd warns there’s a long-term consequence to this cost-cutting that the industry is only beginning to confront: the disappearance of junior roles and the erosion of the talent pipeline.
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LEADERSHIP
The leadership trap that’s killing your culture (and how to fix it)
Harcourts WA CEO Shane Kempton shares why ego kills culture - and how mission-driven leadership can transform your team's performance, retention, and legacy. A must-read for real estate leaders ready to level up.
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FEATURE INTERVIEWS
Why floor plans are failing the real estate industry
They’re trusted by buyers, overlooked by agents, and riddled with errors. Floor plans could be the weakest part of your campaign, and Michael Cardillo is calling it out.
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OPINION
If Amazon sold property – lessons from a global behemoth
Avi Khan travelled to Amazon HQ and discovered what AI has in store for the real estate industry.
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FEATURE INTERVIEWS
What’s the real price? Inside the grey areas of quoting, compliance and trust
In Victoria, underquoting remains a complex and often contentious issue. Barry Plant CEO Lisa Pennell believes the current approach to compliance doesn’t always reflect the pace and nuance of the market, and that more practical solutions are needed to support both agents and consumers.
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Mindset and Personal Development
“Who’s winning?” is the wrong question. Here’s a smarter way to negotiate in real estate
In real estate, negotiation happens daily, but if your strategy still centres on “winning,” you might be doing it wrong. Roger Fisher and William Ury, authors of Getting to Yes, argue that great deals come from collaboration, not combat. Their Harvard-backed framework isn’t just for diplomats, it’s built for agents juggling price, pressure, and personalities.
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FEATURE INTERVIEWS
Keeping it hush: Andrew Campbell on winning the trust of celebrity and ultra-high-end buyers
In a market where prestige homes often change hands without a whisper, Andrew Campbell has built a reputation not by chasing headlines, but by fostering trust. With a client list that includes celebrities and elite buyers, the focus is on discretion over display.
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FEATURE INTERVIEWS
Crossing borders: How First National Real Estate Bonnici & Associates masters multi-state operations
When most real estate agents think about expansion, they consider adding staff or growing their database. William Bonnici took a different approach – he crossed state lines. The Managing Director of First National Real Estate Bonnici & Associates now operates three offices spanning Victoria and New South Wales, navigating complex regulations while building a business that turns over 250-300 properties…
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FEATURE INTERVIEWS
From seizures to sales: Grant Turner’s return to real estate on his own terms
After a life-changing epilepsy diagnosis that threatened to derail both his career and family life, Grant Turner has made a powerful return to real estate. He’s doing it on his own terms with a renewed focus on health, family and purpose-driven success in commercial property.
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PROSPECTING + LISTING
The spring before Spring: why now is the time to coil, not coast
As the midyear chill sets in and many agents slip into cruise control, the top performers know better. Winter isn’t the time to wind down, it’s the time to wind up. Shane Kempton, CEO of Harcourts WA, says agents shouldn’t wait for Spring to bring momentum; they should be creating it now.
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FEATURE INTERVIEWS
Community is currency
While others chase clicks and cold leads, @realty MD, JJ Taylor, says the agents who win are the ones who show up - consistently, locally, and with intent. He highlights why community is still the most powerful tool in real estate, and how genuine relationships drive long-term success.
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FEATURE INTERVIEWS
Behind every great property is a great PM
On National Property Managers Day, we asked you to shine a light on the PMs who do the hard yards, and your stories delivered. From chaotic callouts to moments of real care, they painted a clear picture of just how much these professionals handle without fanfare.
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FEATURE INTERVIEWS
When a listing stalls: how to turn silence into a sale
When a property sits on the market without meaningful buyer interest, it’s easy to assume price is the problem. But as Buxton agent Kym Williams explains, turning around a slow campaign often requires more than just a discount.
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Mindset and Personal Development
5 tips for developing high-performing sales agents
Michael Nitschke shares his five go-to strategies for transforming new recruits into confident, high-performing sales agents.
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BEST PRACTICE
Real estate reform or just red tape?
If it feels like the rulebook’s getting heavier, you’re not imagining it. From tighter eviction laws to minimum standards and new training requirements, legislation is hitting fast -and changing how PM's work. Whether it’s reform or just more red tape, one thing’s clear: property management is under the spotlight like never before.
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Video of the Week
How to stay ambitious without burning out
Ambition might get you into the industry. But without boundaries, it won’t keep you there. That’s the warning TED speaker Tarveen Forrester wants professionals to take seriously.
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FEATURE INTERVIEWS
Spring surge or missed opportunity? Matt Lahood’s insider advice to win the season before it starts
Spring might get all the hype in real estate circles, but success in the season isn’t just about daffodils blooming or daylight saving returning. According to The Agency CEO, Matt Lahood, if you want to make the most of this high-stakes window, it comes down to one thing: preparation. Those who start early, educate their vendors, and time their campaigns…
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Mindset and Personal Development
Forget the RBA: This is the only ‘interest rate’ that really grows your real estate business
While the industry obsesses over interest rate movements from the RBA, Harcourts Australia CEO Adrian Knowles says there’s another rate that has an even bigger impact on your success.
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