Pivotal Financial was awarded Brokerage of the Year due to their expertise, integrity and exceptional customer service standards.
The Announcement:
Pivotal Financial, the finance arm for RE/MAX Australia, has claimed the honour of Brokerage of the Year > 5 staff in the Connective Excellence Awards for Queensland.
“This is a huge achievement four years into our new brand and business,” said Pivotal Financial General Manager, Matthew Andrews, who was tasked with restructuring the mortgage broking business for RE/MAX Australia in 2017.
The re-brand of the finance division turned heads after an impressive first year when Pivotal Financial was represented in five categories in the 2018 Connective Excellence Awards and won Best Marketing and Best Newcomer.
Pivotal Financial currently has 20 brokers and 10 support staff across Australia.
Mr Andrews said, “Helping Australians into home ownership remains a key goal for Pivotal Financial and this can only happen with the right people, the right processes and a commitment to serve the community.”
It seems that implementing leading business practices is also very good business.
“As a financial services organisation, we have always sought to embrace best practice, and this commitment is paying dividends in our numbers. The Pivotal Financial business has more than doubled in 12 months with consistent month on month growth.
“The individuals in the broking team we have in place are market leaders and this win is great acknowledgement for their hard work and dedication over the past 12 months.”
He explained that Connective Excellence Awards winners were chosen for their expertise, integrity and outstanding customer service standards.
“We are very proud to accept ‘Queensland Brokerage of the Year’ and be recognised one of the best in Australia’s mortgage and finance broking industry.”
Mr Andrews thanked Pivotal Financial’s valued customers, RE/MAX Australia and Connective along with his award-winning team.
Source: RE/MAX
