Jalpa Patel and Jerry Jacob of YPA Tarneit-Truganina secured $640,000 for 15 Cusp Drive, Tarneit, in under a week by rebuilding trust with an anxious buyer whose two-year search had been marred by previous unsatisfactory experiences.
The buyer’s journey
The buyer had been searching for nearly two years without finding the right property. Buying on her own, she was anxious about the process and sceptical of agents after previous negative experiences.
Jalpa and Jerry met her at an inspection for another listing. When she wasn’t enthusiastic about that property, he mentioned an off-market opportunity he’d recently learned about.
The property Team Jalpa & Jerry subsequently showed the buyer was owner-occupied and well maintained. The combination of the property condition and the trust the team built with her sealed the commitment quickly.
The network advantage
The vendor had previously purchased through another YPA office and was impressed by the experience — from open home conduct to transaction handling.
“She liked the service and everything and the way how YPA operates right from the way we conduct our open homes to the settlement of the transactions,” Jerry said.
Jerry commented that the vendor researched local agents and said she noted YPA’s track record of lower median days on market and higher median prices compared to teh area median results. That research led her to call the YPA Tarneit – Truganina office when she was ready to sell.
Jalpa & Jerry quickly leveraged YPA’s buyer database across offices to match the property with the right purchaser before it hit the open market.
Personal service as point of difference
Both Jalpa and Jerry handled all negotiations and client communication directly rather than delegating to junior staff — a decision that proved crucial given the buyer’s previous experiences.
The vendor’s feedback reflected the outcome:
“Thank you so much for your efforts and getting us to this outcome. We really appreciate how seamless this experience was. You guys are all legends.”
The team’s approach centres on being a deal maker rather than an order taker.
“We believe we are deal makers so we should always be the one who puts in the deal together,” he said. “You just need to put the deal together and that comes only if you are a hundred percent committed and ready to do the best for both the vendor and the buyer.”
The $640,000 result came in above Tarneit’s median three-bedroom house price of $580,000, according to Domain data. The suburb is experiencing sustained annual price growth with high demand and low supply conditions.
For vendors considering an off-market approach in Tarneit, Team Jalpa & Jerry’s success demonstrates the value of agents who actively match properties with qualified buyers from established databases rather than waiting for market exposure.
About the agents
Jalpa Patel and Jerry Jacob, known as Team Jalpa & Jerry, lead YPA Tarneit – Truganina, with the pair working closely on every campaign. Known for a director-led approach, their partnership combines strong negotiation and market insight with a high level of detail and local knowledge. Together, they focus on protecting vendor outcomes rather than chasing volume, which has seen them build long-standing client relationships across Tarneit and Truganina as the area continues to grow. For more information, visit their website or call Jalpa on 0433401666 or Jerry on 0404727772.