This recognition cements Sam’s reputation as a client-focused professional who truly puts people first.
“Exceptional customer service and passion for helping others are at the core of what we do here at Harcourts,” Heather Edwards, CEO of Harcourts South Australia said.
“Sam embodies these values to the fullest. This award is a testament not only to his skill but also to his care and relentless dedication to his clients.”
Industry-Leading Customer Feedback
The CX award is special—not decided by an industry panel, but by the very clients Sam serves. Harcourts conducts surveys at two key points during the sales experience (once the sale is unconditional and once again upon settlement) to measure service excellence. Out of thousands of Harcourts agents across the globe, Sam’s high ratings from clients placed him at the very top.
Behind the scenes, Sam works side-by-side with talented personal assistant Ashleigh Allen, and co-agent Elle Gosling, who form an integral part of his award-winning team. Together, they ensure an extraordinary experience for every client, from tailored marketing strategies to achieving outstanding results.
A Story of Care
It’s not just about numbers and awards, though. Sam’s team is defined by their ability to connect and care.
One client shared their experience of Sam supporting them through every stage of their property sale.
“Sam made the entire process stress-free. We always felt informed, cared for, and like he genuinely had our best interests at heart. He truly went above and beyond,” the client said.
Regional Expertise with a Local Connection
A true Adelaide Hills property specialist with a network of over 50,000 people, Sam’s expertise spans more than a decade of selling in this unique region.
With lifelong ties to the Hills, Sam’s unparalleled market knowledge and integrity have earned him the trust of the local community and beyond.
His approach is simple yet highly effective. By designing tailored strategies for each client, Sam ensures their individual goals are not only met but exceeded.
Reflecting on the award, Sam said, “This recognition means everything to me because it comes from my clients. Elle, Ash, and I work hard because we genuinely care about delivering results and supporting people through what can be a stressful time.
“To know that we’ve made a difference in people’s lives is the biggest reward of all.”
Harcourts is built on values of care, connection, and delivering exceptional results.
Sam Oborn and his team exemplify these values, consistently raising the standard of service in real estate. Their mantra? Experts that care.
