More than 60,000 Australians have voted with their feet in the 2025 finder.com.au customer satisfaction awards, with Harcourts named the ‘Most Recommended’ and ‘Top Value’ real estate agency as well as highly commended recognition for being a ‘Loved Brand’, reaffirming its vision to deliver the finest experience in real estate and its purpose to help others achieve success.
Now in their fifth year, the Finder.com.au Customer Satisfaction Awards. renowned for its independence and objectivity, identify the brands people know, use, trust and would recommend when it comes to products and services.
This year’s results were determined by polling over 60,000 Australians, ensuring the accolades reflect those whose opinions and trust matter the most – everyday Australians.
Adrian Knowles, CEO of Harcourts Australia, expressed his gratitude for the recognition, highlighting the most satisfying part of the recognition is that it came directly from customers.
“This is recognition money can’t buy or applications can’t win; it’s a direct result of your reviews and your trust in our service,” Mr Knowles said. The awards reflect the dedication and hard work of the entire Harcourts team in delivering exceptional value and service to their clients.
Finder’s awards are highly competitive, with only one winner recognised per category, making Harcourts’ achievement particularly noteworthy.
Commenting on the integrity of the program, a spokesperson from Finder stated, “72% of Australians trust awards programs more when brands don’t have to pay to use the awards badge. That’s why Finder doesn’t charge brands to supply a submission or to utilise the Finder Awards badge in their marketing.”
This ensures that the awards remain unbiased and a true reflection of consumer sentiment.
The recognition from one of Australia’s most comprehensive comparison site reinforces Harcourts’ commitment to putting clients first and solidifies its reputation as a leader in the real estate industry.
