With over a decade of real estate experience, Michelle brings a wealth of expertise and a proven ability to foster high-performing teams across the industry.
A graduate of Queensland University of Technology with a Bachelor of Business in Marketing, she is well-versed in negotiation, sales, real estate operations, and customer relationship management.
She has also worked extensively as a property manager and office manager, streamlining operations and ensuring a smooth day-to-day experience for both internal teams and clients.
“My focus is making sure all the teams have the right tools, support, and structure to help them grow their businesses and really thrive doing it,” Michelle said.
“I aim to ensure they are high-performing teams that love what they do. Harcourts has a great reputation in the industry and truly values its people.
“This role feels like the perfect blend of where I want my career to go: supporting teams, streamlining operations, and being part of a growing business.”
Karmen Costigan, Head of Property Management, is excited to welcome Michelle ‘back into blue.’
“I’m delighted to have Michelle join the team,” Karmen said.
“Michelle’s career has been defined by her dedication to building strong relationships and cultivating team cultures that support individuals to do their very best work.”
Adding to the excitement is Rachel Atkin, Property Management Operations Manager for Harcourts Victoria, who previously collaborated with Michelle on leadership projects across Queensland and Victoria.
“Whether in person or remotely, our work was always energising and full of ideas, with a shared focus on improving processes and systems to ensure our property management teams had everything they needed at their fingertips to be their best,” Rachel said.
“Michelle brings genuine insight, heart, and experience to everything she does, and she will be a fantastic fit for the team at Harcourts.”
Michelle’s commitment to fostering psychological safety within high-performing teams is a standout feature of her leadership style, creating an empowering environment where every team member has the confidence to excel.
Harcourts Queensland is excited to welcome Michelle into this new chapter with the company and looks forward to the positive impact her experience and vision will have on the organisation.
