VIDEO HIGHLIGHTS
00:10 Should you fire the bottom 20 per cent of your clients?
00:35 Analysing each client individually and assessing what their true value to your business is
02:00 What would happen to your bottom line if you removed the bottom line?
02:23 The four different segments of employment and functionality within property management
03:26 Identifying high dollar productive activity versus low dollar productive activity in leadership
04:23 Identifying high dollar productive activity versus low dollar productive activity in the growth segment of your business
04:56 The struggle of identifying high dollar productive activity versus low dollar productive activity in the admin and accounts segment of your business.
