Cover Stories

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  • Photo of Business without borders: Inside eXp Realty

    Business without borders: Inside eXp Realty

    Since its inception in 2009, eXp Realty has broken new ground with its cloud-based real estate brokerage. Now that the USborn realtor has expanded to Australia, Kylie Dulhunty takes a look at what the virtual agency has to offer on our shores. The rapidly burgeoning cloud brokerage, eXp Realty, has hit Australian shores with its…

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  • Photo of Martin Millard: From humble beginnings

    Martin Millard: From humble beginnings

    Martin Millard has been through the wringer and come out the other side. He’s still a little crinkled, definitely more enlightened, and has a dry, but earnest, sense of humour. Unorthodox is the only way to describe the Harcourts Solutions Managing Director’s journey in real estate. It’s a career that started 19 years ago with…

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  • Photo of World-class service: Lisa Totaro

    World-class service: Lisa Totaro

    When Lisa Totaro first started in real estate fresh out of high school, she knew sales was the place she wanted to be. Now, just eight years after becoming an agent, Lisa is at the top of her game. Last year she was the only female to rank amongst SQM’s top 10 agents Australia-wide. This…

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  • Photo of Welcome to California: Glen Coutinho

    Welcome to California: Glen Coutinho

    Glen Coutinho recently sat down and penned a quick letter. It was a short note to his first ever client in real estate, thanking him for his support. “I hope you’re enjoying your home,” he wrote. “Just letting you know I’ve been in real estate for 30 years now, but I wanted to remind you…

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  • Photo of Exceeding Expectations: Ercan Ersan

    Exceeding Expectations: Ercan Ersan

    Ercan Ersan’s recipe for real estate success is threefold: bricks and mortar, people and technology. A circular formula where one ingredient complements the next, it’s getting the quantities right that the Ray White Erskineville director says is the tricky part. “I don’t think you should ever lose the human element in real estate,” he says.…

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  • Photo of Big on data: Edward Smyth

    Big on data: Edward Smyth

    Edward Smyth hasn’t been in real estate that long, and entering the industry wasn’t initially on the cards. “When I was younger I wanted to be a professional footballer; my dad used to be one,” he laughs. “I’ve played for my country [Northern Ireland], but then my dad said that I wasn’t good enough – so…

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  • Photo of Engaged Workaholics: Tom Panos

    Engaged Workaholics: Tom Panos

    As I write this, it is 9:04pm. It’s one of the last things I’m doing for the day. At approximately 10:30pm, I’ll go to sleep listening to a spiritual podcast. My final thoughts will enter my normal nightly ritual which I repeat to myself: ‘God, this is your shift now. I’m going to sleep.’ At 5am…

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  • Photo of The First Ladies of First National Byron Bay

    The First Ladies of First National Byron Bay

    When First National Byron Bay principal and director Chris Hanley speaks of his agency, he talks in terms of the “likeable people” who make up his team. “Basically, they’re just good people who happen to be real estate agents,” he reflects. “We have four women who have made a huge contribution to us being named the…

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  • Photo of Generation to Generation: Sean Hughes

    Generation to Generation: Sean Hughes

    As a teenager Sean Hughes was a “hustler”. Don’t worry, we’re not talking anything illegal. Just good, common-sense entrepreneurship – with a dash of cheekiness thrown in. After all, you’ve got to have a bit of pluck to save the $12,000 deposit needed to buy your first house when you’re just 16. “I was a little hustler back in the…

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  • Photo of Megan Jaffe: The Human Connection

    Megan Jaffe: The Human Connection

    Megan Jaffe learnt an invaluable lesson early in her working life: Be true to yourself. It was a message that came to her time and again in the final words of the patients she nursed as a young health professional, and it’s a philosophy she continues as she leads Australasia’s most successful real estate agency, Ray…

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  • Photo of Josh and Matt Altman: Billion-dollar brothers

    Josh and Matt Altman: Billion-dollar brothers

    Mention the names Josh and Matt Altman, and a room full of real estate agents is sure to tune in eagerly. The Beverly Hills and Los Angeles luxury real estate agents are the stars of reality television show Million Dollar Listing Los Angeles. With the brothers set to tour Australia’s east coast in March, Nikki…

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  • Photo of Kylie Maxwell – Challenge Accepted

    Kylie Maxwell – Challenge Accepted

    TRANSFORM MASTERS Champion 2017 Kylie Maxwell from LJ Hooker Queanbeyan was not part of the original #SuperSix chosen to compete in this year’s program. But showing consistency, experience and an extra special care factor for both business and people, Kylie ‘stole the show’ and made it her own. Here are some of the highlights of…

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  • Photo of The Future of Real Estate: Meet the promising new talent at The Agency

    The Future of Real Estate: Meet the promising new talent at The Agency

    PRINT MEDIA, DOOR-KNOCKING, letterbox drops and handwritten notes: it sounds a bit like a coaching mixtape from way back. While everyone expects the younger generation to be behind a tablet or mobile, these agents who are the future of the industry are actually more sold on the traditional listing techniques that top agents were successful…

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  • Photo of Getting to Know Gavin Rubinstein

    Getting to Know Gavin Rubinstein

    To look at Gavin Rubenstein's stellar career so far you would hardly believe that he started his working life at McDonalds. But he says it taught him early on about what good customer service really is. “I’d highly recommend young people start out there regardless of what industry they desire to work in,” he laughs.…

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  • Photo of Mighty Mackay: Leanne Druery

    Mighty Mackay: Leanne Druery

    AFTER WATCHING one of Tom Panos’ famous Sunday night rants, Transform 2017 winner Leanne Druery took on board his five-second rule of decision making. At the time she had been contemplating returning to her career as a sales consultant after the tragic loss of her husband three months earlier. Feeling there was nothing to lose…

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  • Photo of Paying it Forward: Melita Bell

    Paying it Forward: Melita Bell

    IMAGINE HOLDING 40 TO 50 LISTINGS a month and operating at a level where if you’ve sold only 12 listings two weeks in, it’s a trigger for you to ‘pick up your game’. Now imagine you do this without using a database and with the juggle of being a mum. Welcome to the world of…

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  • Photo of Collective Success: Joel Hood and Jarrod Carman

    Collective Success: Joel Hood and Jarrod Carman

    JARROD CARMAN is the driving force behind the Eview Group Mornington Peninsula office in Victoria, with nine years in real estate and an Honors degree in Psychology. JOEL HOOD works in the same office, but as the principal of his own brand and business. Collectively, the two of them swept the Eview Group Annual awards…

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  • Photo of Precision and Personal Branding: Sonya Treloar

    Precision and Personal Branding: Sonya Treloar

    This year, she was ranked number four on the international list, made the A-List for the third year running and was also inducted into the exclusive Ray White Chairman’s Club; proving age, gender and being authentically who you are do not create barriers to success in real estate. Story by Samantha McLean. Starting her real estate…

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  • Photo of Tom Panos: Playing the Long Game

    Tom Panos: Playing the Long Game

    Auctioneer. Coach. Media expert. Speaker. Author. Social media celebrity... These terms have all been used to describe a man who in our industry really needs no introduction. Elite Agent Editor Samantha McLean went one-on-one with Tom Panos to talk technology, lead generation, and why it is essential to play the long game in today’s competitive…

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  • Photo of The Now Generation – Alex Ouwens and Nathan Casserly

    The Now Generation – Alex Ouwens and Nathan Casserly

    STARTING A REAL ESTATE business and growing it to $10 million in five years is an amazing feat in anyone’s language. For Alex Ouwens and Nathan Casserly their out of the box thinking in terms of business structure, culture, marketing, technology and the future is what sets them apart in an ultra competitive marketplace. Story…

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  • Photo of Most Promising New Talent: Ben Munro Smith

    Most Promising New Talent: Ben Munro Smith

    STARTING THE TRANSFORM program with the least amount of time in real estate of all the Super Six, Ben Munro Smith impressed everyone from start to finish. Having completed every challenge with his trademark smile and attention to detail he is without doubt a new talent that will continue to shine bright. Here is the…

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  • Photo of Stefanie Dobro: The Trusted Advisor

    Stefanie Dobro: The Trusted Advisor

    AS A UNIVERSITY STUDENT, 2016 Real Estate Results Network (RERN) Hall of Famer Stefanie Dobro, an associate director at Fremantle-based independent Caporn Young Estate Agents, swore off a job in sales. Yet almost 25 years later, after a being a trusted advisor in politics and academia, Stefanie is now a trusted advisor in all matters…

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  • Photo of Glenn Curran: Leading the Charge

    Glenn Curran: Leading the Charge

    ONCE A MEMBER OF AUSTRALIA’S military elite, Glenn Curran now operates his own business, Curran Property, selling prestige homes in and around the Lower North Shore of Sydney. Drawing on lessons learned while in the Army both here and overseas, and making good use of technology, Curran has been super-successful in attracting and closing complex…

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  • Photo of Kate Strickland: Playing to Win

    Kate Strickland: Playing to Win

    TO SUCCEED in real estate, you’ve got to have a competitive edge, and that’s probably why Kate Strickland has done so well. As a former elite athlete, Kate’s mindset, ethics and discipline were bound to pay off when it came to a change in career. Now a Director of Marshall White Bayside in Victoria, Kate…

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  • Photo of Clinton Knop Stronger Than Steel

    Clinton Knop Stronger Than Steel

    MOST WOULD PEOPLE WOULD SAY that real estate is challenging enough when you’ve had a few years in the game and you’re in peak condition. After beating a cancer so aggressive he thought he only had three months to live, Clinton Knop bought the business of Century 21 in Bunbury, WA. Now with a team…

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  • Photo of Michael Clarke & Cherie Humel-Clarke: It Takes Two

    Michael Clarke & Cherie Humel-Clarke: It Takes Two

    MICHAEL CLARKE AND Cherie Humel-Clarke own the boutique agency Clarke & Humel Property in Manly, NSW. Working in a franchise office for several years before starting their own business from scratch, together they have sold more than $1 billion dollars’ worth of real estate. With Michael’s strength his sales expertise and Cherie’s architectural qualifications and…

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  • Photo of Roxanne Paterson: Best New Talent

    Roxanne Paterson: Best New Talent

    ROXANNE PATERSON, WINNER of International Best New Talent this year for LJ Hooker, is most certainly one of the network’s rising stars. Starting her career in the industry last year at 27, she has already become a member of the prestigious Captains Club. In an honest and frank interview about starting from scratch, Roxanne talks…

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  • Photo of Emmy Thies: Passion for People

    Emmy Thies: Passion for People

    EMMY THIES IS THE PRINCIPAL of House Estate Agents in Toowoomba. Having started her own office at the age of 23, just five years later she has a thriving business with a team of 25 people and a bag of prestigious awards. With an unmatched energy, zest, and passion for both real estate and her…

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  • Photo of Mark Di Giulio: Victoria’s Top Gun

    Mark Di Giulio: Victoria’s Top Gun

    MARK DI GIULIO STARTED his real estate career as a member of Spiro Drossos’ number one sales team in the Barry Plant network of 80 offices. While he has been selling real estate since 2005, he has cemented his position as one of Victoria’s top guns in the past 12 months by selling more than…

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  • Photo of Kate Smith: Real Estate Gem

    Kate Smith: Real Estate Gem

    Raine & Horne Semaphore is situated right in the heart of the town and is built on a family tradition going back two generations. In 2009, Principal Kate Smith began managing the office that her mother Helen started in 1983. I start by asking Kate what age she was when she first started in real…

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  • Photo of David Highland: Gearing For Growth

    David Highland: Gearing For Growth

    DAVID HIGHLAND HAS personally sold more than $140 million worth of property in the last 12 months, with an average of 32 days on market. He is a third-generation real estate agent, and part of the founding duo of Highland Property Agents in Cronulla NSW with his father Peter, a successful property developer. Their business…

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