10 things every principal should know about property management
    EPM: Leadership
    September 19, 2019

    10 things every principal should know about property management

    From what I’ve seen, most principals have taken a similar journey en route to taking the reigns at their agency.…
    What to do about that bad review
    EPM: Customer Service
    September 16, 2019

    What to do about that bad review

    Today I want to focus on rating websites, which is an area we all love. There are so many to…
    Life begins at 40
    EPM: Technology & Social
    September 2, 2019

    Life begins at 40

    Rockend will mark 40 years in business in September. This is an impressive milestone for any technology company, especially when…
    Responding to changes in domestic violence laws
    Brand Editorial
    August 21, 2019

    Responding to changes in domestic violence laws

    The changes to family and domestic violence laws are a welcomed change for Australians who believe in a strong and…
    Don’t be a fire risk: Preparing rentals for bushfire season
    Elite Agent
    August 19, 2019

    Don’t be a fire risk: Preparing rentals for bushfire season

    With bushfire season starting earlier, and lasting longer, landlords and property professionals need to make sure investments and incomes are…
    Show me now: Sophie Lyon’s winning inspection idea
    Elite Agent
    August 16, 2019

    Show me now: Sophie Lyon’s winning inspection idea

    An innovative idea for an app that gives tenants the chance to view more rentals – and property managers more…
    Ask the coach – How to encourage the sales team to send more PM leads
    EPM: Ask The Expert
    August 14, 2019

    Ask the coach – How to encourage the sales team to send more PM leads

    Sales referrals into our PM team have really slowed over the past few months. How do I encourage the sales…
    What matters most
    EPM: Customer Service
    August 13, 2019

    What matters most

    Why is there the need for more innovation in property management in Australia? It’s because renting a property is such…
    Know your numbers
    Elite Agent
    July 29, 2019

    Know your numbers

    It can be hard knowing which financial figures you should measure, monitor and manage in your property management business. As…
    Are you working to live or living to work?
    Elite Agent
    July 22, 2019

    Are you working to live or living to work?

    More and more Australians are going above and beyond in the workplace, and the real estate industry is far from…
    Ask the coach: How to stay on top of the repairs and maintenance process
    EPM
    July 18, 2019

    Ask the coach: How to stay on top of the repairs and maintenance process

    Q. My repairs and maintenance always seem to be out of control. How do I get on top of this…
    Recruiting for performance
    Business Leadership
    July 16, 2019

    Recruiting for performance

    If you’re a manager or leader you will likely have come across the age-old challenge of balancing values with results.…
    Make the most of your meetings
    Elite Agent
    July 15, 2019

    Make the most of your meetings

    The modern day workplace meeting is vastly different from days gone by. Forget serious, clinical boardroom events, today we have…
    Business auditor reveals the 7 most frequent failures by Australian organisations
    Elite Agent
    July 15, 2019

    Business auditor reveals the 7 most frequent failures by Australian organisations

    A leading global risk management provider has revealed the most common reasons why organisations fail to meet the goals they…
    Business game plan
    Elite Agent
    July 11, 2019

    Business game plan

    Firstly, yes: a business plan is important and can help greatly, but a business plan has no hope without belief…
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