EPM: Ask The Expert
October 10, 2019
Top 5 areas to monitor in property management
In all areas of business, what gets measured gets done, and of course Property Management is no exception. But with…
EPM: Ask The Expert
October 3, 2019
7 tips for property managers to decrease stress and increase productivity
Having just entered the new financial year, now is a good a time to take stock of the health of…
EPM: First Person
October 1, 2019
The value of choice
As I continued my crusade in the industry, shouting about the arrival of choice and the departure of disruption, I…
EPM: Productivity
September 29, 2019
From property manager to trusted adviser
Traditionally the role of a property manager has been administrative and task focused, which often results in clients perceiving them…
EPM: First Person
September 25, 2019
Are your landlords the right fit for your business?
I spoke at the PPM National Property Management Conference on the Gold Coast in June and posed the question “who…
EPM: Leadership
September 19, 2019
10 things every principal should know about property management
From what I’ve seen, most principals have taken a similar journey en route to taking the reigns at their agency.…
EPM: Customer Service
September 16, 2019
What to do about that bad review
Today I want to focus on rating websites, which is an area we all love. There are so many to…
EPM: Technology & Social
September 2, 2019
Life begins at 40
Rockend will mark 40 years in business in September. This is an impressive milestone for any technology company, especially when…
Brand Editorial
August 21, 2019
Responding to changes in domestic violence laws
The changes to family and domestic violence laws are a welcomed change for Australians who believe in a strong and…
Elite Agent
August 19, 2019
Don’t be a fire risk: Preparing rentals for bushfire season
With bushfire season starting earlier, and lasting longer, landlords and property professionals need to make sure investments and incomes are…
Elite Agent
August 16, 2019
Show me now: Sophie Lyon’s winning inspection idea
An innovative idea for an app that gives tenants the chance to view more rentals – and property managers more…
EPM: Ask The Expert
August 14, 2019
Ask the coach – How to encourage the sales team to send more PM leads
Sales referrals into our PM team have really slowed over the past few months. How do I encourage the sales…
EPM: Customer Service
August 13, 2019
What matters most
Why is there the need for more innovation in property management in Australia? It’s because renting a property is such…
Elite Agent
July 29, 2019
Know your numbers
It can be hard knowing which financial figures you should measure, monitor and manage in your property management business. As…
Elite Agent
July 22, 2019
Are you working to live or living to work?
More and more Australians are going above and beyond in the workplace, and the real estate industry is far from…
