EPM: BD & Growth
    November 18, 2019

    Win the cost war

    When it comes to your property management business, there are good costs and bad costs. Good costs provide a return…
    EPM: Best Practice & Legislation
    November 13, 2019

    The do’s and don’ts of landlord insurance

    When you are in a highly-regulated industry such as real estate, things can change quickly and get complicated. Throw in…
    EPM: First Person
    November 11, 2019

    Whose goal is it anyway?

    What do dresses, my parenting skills and real estate have in common? You’ll never guess, so I’ll tell you –…
    EPM: Ask The Expert
    November 6, 2019

    How to stay productive in the lead up to the silly season

    Q: It’s almost the end of the year and I am feeling overwhelmed. I don’t know where the year has…
    EPM: Ask The Expert
    October 22, 2019

    Incentive structures for BDMs and how to calculate packages

    Q: What incentive structures do you recommend for a BDM? A: There are many incentive structure options. However, my preference…
    EPM: Ask The Expert
    October 10, 2019

    Top 5 areas to monitor in property management

    In all areas of business, what gets measured gets done, and of course Property Management is no exception. But with…
    EPM: Ask The Expert
    October 3, 2019

    7 tips for property managers to decrease stress and increase productivity

    Having just entered the new financial year, now is a good a time to take stock of the health of…
    EPM: First Person
    October 1, 2019

    The value of choice

    As I continued my crusade in the industry, shouting about the arrival of choice and the departure of disruption, I…
    EPM: Productivity
    September 29, 2019

    From property manager to trusted adviser

    Traditionally the role of a property manager has been administrative and task focused, which often results in clients perceiving them…
    EPM: First Person
    September 25, 2019

    Are your landlords the right fit for your business?

    I spoke at the PPM National Property Management Conference on the Gold Coast in June and posed the question “who…
    EPM: Leadership
    September 19, 2019

    10 things every principal should know about property management

    From what I’ve seen, most principals have taken a similar journey en route to taking the reigns at their agency.…
    EPM: Customer Service
    September 16, 2019

    What to do about that bad review

    Today I want to focus on rating websites, which is an area we all love. There are so many to…
    EPM: Technology & Social
    September 2, 2019

    Life begins at 40

    Rockend will mark 40 years in business in September. This is an impressive milestone for any technology company, especially when…
    Brand Editorial
    August 21, 2019

    Responding to changes in domestic violence laws

    The changes to family and domestic violence laws are a welcomed change for Australians who believe in a strong and…
    Elite Agent
    August 19, 2019

    Don’t be a fire risk: Preparing rentals for bushfire season

    With bushfire season starting earlier, and lasting longer, landlords and property professionals need to make sure investments and incomes are…
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