EPM: Ask The Expert
    October 10, 2019

    Top 5 areas to monitor in property management

    In all areas of business, what gets measured gets done, and of course Property Management is no exception. But with…
    EPM: Ask The Expert
    October 3, 2019

    7 tips for property managers to decrease stress and increase productivity

    Having just entered the new financial year, now is a good a time to take stock of the health of…
    EPM: First Person
    October 1, 2019

    The value of choice

    As I continued my crusade in the industry, shouting about the arrival of choice and the departure of disruption, I…
    EPM: Productivity
    September 29, 2019

    From property manager to trusted adviser

    Traditionally the role of a property manager has been administrative and task focused, which often results in clients perceiving them…
    EPM: First Person
    September 25, 2019

    Are your landlords the right fit for your business?

    I spoke at the PPM National Property Management Conference on the Gold Coast in June and posed the question “who…
    EPM: Leadership
    September 19, 2019

    10 things every principal should know about property management

    From what I’ve seen, most principals have taken a similar journey en route to taking the reigns at their agency.…
    EPM: Customer Service
    September 16, 2019

    What to do about that bad review

    Today I want to focus on rating websites, which is an area we all love. There are so many to…
    EPM: Technology & Social
    September 2, 2019

    Life begins at 40

    Rockend will mark 40 years in business in September. This is an impressive milestone for any technology company, especially when…
    Brand Editorial
    August 21, 2019

    Responding to changes in domestic violence laws

    The changes to family and domestic violence laws are a welcomed change for Australians who believe in a strong and…
    Elite Agent
    August 19, 2019

    Don’t be a fire risk: Preparing rentals for bushfire season

    With bushfire season starting earlier, and lasting longer, landlords and property professionals need to make sure investments and incomes are…
    Elite Agent
    August 16, 2019

    Show me now: Sophie Lyon’s winning inspection idea

    An innovative idea for an app that gives tenants the chance to view more rentals – and property managers more…
    EPM: Ask The Expert
    August 14, 2019

    Ask the coach – How to encourage the sales team to send more PM leads

    Sales referrals into our PM team have really slowed over the past few months. How do I encourage the sales…
    EPM: Customer Service
    August 13, 2019

    What matters most

    Why is there the need for more innovation in property management in Australia? It’s because renting a property is such…
    Elite Agent
    July 29, 2019

    Know your numbers

    It can be hard knowing which financial figures you should measure, monitor and manage in your property management business. As…
    Elite Agent
    July 22, 2019

    Are you working to live or living to work?

    More and more Australians are going above and beyond in the workplace, and the real estate industry is far from…
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