Ask the coach: How to manage landlord and tenant expectations more effectively
    EPM
    June 12, 2019

    Ask the coach: How to manage landlord and tenant expectations more effectively

    Q. I’m receiving an increase in complaints about communication. How can I help my team manage landlord and tenant expectations…
    What to do if a tenant dies: Sharon Fox Slater
    EPM
    June 12, 2019

    What to do if a tenant dies: Sharon Fox Slater

    It’s a situation no agent wants to think about, but the death of a tenant is something many do face.…
    Trust in your team
    EPM
    May 30, 2019

    Trust in your team

    For most people the trouble with delegating begins with relinquishing control. It requires you to transfer some of your workload…
    Is there a quick fix?
    EPM
    May 20, 2019

    Is there a quick fix?

    It’s a delightful concept, the idea of the ‘quick fix’. Yet when it comes to property management life is rarely…
    Seeking the truth
    EPM
    May 19, 2019

    Seeking the truth

    From the moment we are born we strive to communicate. Babies cry to let their parents know they are hungry,…
    Be the leader you were meant to be
    EPM
    May 14, 2019

    Be the leader you were meant to be

    The process of becoming the leader you were meant to be starts with inspiring your co-workers. Every morning you should…
    It’s time to change
    EPM
    May 13, 2019

    It’s time to change

    The 2018 Voice of Australian Property Management Report revealed the best property management businesses are well led, have great career…
    Corey Rotunno-Grant: Customers come first
    EPM
    May 8, 2019

    Corey Rotunno-Grant: Customers come first

    What was your first job, and what did it teach you? McDonald’s Bondi Junction where I learnt that customers always…
    5 ways to be a better leader
    EPM
    May 8, 2019

    5 ways to be a better leader

    When it comes to leaders I’ve seen the good, the bad and the downright ugly. In every instance, the leader’s…
    Smoke alarms: What you need to know
    Brand Editorial
    May 7, 2019

    Smoke alarms: What you need to know

    A smoke alarm provides the best opportunity to detect fire, protect investments and save lives.  Regular smoke alarm maintenance is…
    Having a ball: 60 years of life, love and real estate
    EPM
    May 6, 2019

    Having a ball: 60 years of life, love and real estate

    Luton grew up on a cattle and sheep farm near Adaminaby in New South Wales, where he learned the true…
    Good tenants: The key to landlord satisfaction
    EPM
    May 6, 2019

    Good tenants: The key to landlord satisfaction

    With one in three Australians now renting, creating a great experience for tenants is more important than ever. Renting is…
    Tara Bradbury: Back in the game
    EPM
    May 2, 2019

    Tara Bradbury: Back in the game

    I’ve got some news. It may the industry’s worst kept secret, but I can finally, officially, say I’m heading back…
    The real cost of discounting: Nick Brown
    EPM
    April 30, 2019

    The real cost of discounting: Nick Brown

    Recently I put forward a proposal to an owner who was looking at changing managing agents, only to find out…
    ATO to double the number of audits for rental deductions
    EPM
    April 17, 2019

    ATO to double the number of audits for rental deductions

    Rental property owners are being urged to make sure their claims are correct, as the Australian Taxation Office (ATO) announces…
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