10 things every principal should know about property management
EPM: Leadership
September 19, 2019
10 things every principal should know about property management
From what I’ve seen, most principals have taken a similar journey en route to taking the reigns at their agency.…
What to do about that bad review
EPM: Customer Service
September 16, 2019
What to do about that bad review
Today I want to focus on rating websites, which is an area we all love. There are so many to…
Life begins at 40
EPM: Technology & Social
September 2, 2019
Life begins at 40
Rockend will mark 40 years in business in September. This is an impressive milestone for any technology company, especially when…
Responding to changes in domestic violence laws
Brand Editorial
August 21, 2019
Responding to changes in domestic violence laws
The changes to family and domestic violence laws are a welcomed change for Australians who believe in a strong and…
Don’t be a fire risk: Preparing rentals for bushfire season
Elite Agent
August 19, 2019
Don’t be a fire risk: Preparing rentals for bushfire season
With bushfire season starting earlier, and lasting longer, landlords and property professionals need to make sure investments and incomes are…
Show me now: Sophie Lyon’s winning inspection idea
Elite Agent
August 16, 2019
Show me now: Sophie Lyon’s winning inspection idea
An innovative idea for an app that gives tenants the chance to view more rentals – and property managers more…
Ask the coach – How to encourage the sales team to send more PM leads
EPM: Ask The Expert
August 14, 2019
Ask the coach – How to encourage the sales team to send more PM leads
Sales referrals into our PM team have really slowed over the past few months. How do I encourage the sales…
What matters most
EPM: Customer Service
August 13, 2019
What matters most
Why is there the need for more innovation in property management in Australia? It’s because renting a property is such…
Know your numbers
Elite Agent
July 29, 2019
Know your numbers
It can be hard knowing which financial figures you should measure, monitor and manage in your property management business. As…
Are you working to live or living to work?
Elite Agent
July 22, 2019
Are you working to live or living to work?
More and more Australians are going above and beyond in the workplace, and the real estate industry is far from…
Ask the coach: How to stay on top of the repairs and maintenance process
EPM
July 18, 2019
Ask the coach: How to stay on top of the repairs and maintenance process
Q. My repairs and maintenance always seem to be out of control. How do I get on top of this…
Recruiting for performance
Business Leadership
July 16, 2019
Recruiting for performance
If you’re a manager or leader you will likely have come across the age-old challenge of balancing values with results.…
Make the most of your meetings
Elite Agent
July 15, 2019
Make the most of your meetings
The modern day workplace meeting is vastly different from days gone by. Forget serious, clinical boardroom events, today we have…
Business auditor reveals the 7 most frequent failures by Australian organisations
Elite Agent
July 15, 2019
Business auditor reveals the 7 most frequent failures by Australian organisations
A leading global risk management provider has revealed the most common reasons why organisations fail to meet the goals they…
Business game plan
Elite Agent
July 11, 2019
Business game plan
Firstly, yes: a business plan is important and can help greatly, but a business plan has no hope without belief…
