EPM: BD & Growth
November 18, 2019
Win the cost war
When it comes to your property management business, there are good costs and bad costs. Good costs provide a return…
EPM: Best Practice & Legislation
November 13, 2019
The do’s and don’ts of landlord insurance
When you are in a highly-regulated industry such as real estate, things can change quickly and get complicated. Throw in…
EPM: First Person
November 11, 2019
Whose goal is it anyway?
What do dresses, my parenting skills and real estate have in common? You’ll never guess, so I’ll tell you –…
EPM: Ask The Expert
November 6, 2019
How to stay productive in the lead up to the silly season
Q: It’s almost the end of the year and I am feeling overwhelmed. I don’t know where the year has…
EPM: Ask The Expert
October 22, 2019
Incentive structures for BDMs and how to calculate packages
Q: What incentive structures do you recommend for a BDM? A: There are many incentive structure options. However, my preference…
EPM: Ask The Expert
October 10, 2019
Top 5 areas to monitor in property management
In all areas of business, what gets measured gets done, and of course Property Management is no exception. But with…
EPM: Ask The Expert
October 3, 2019
7 tips for property managers to decrease stress and increase productivity
Having just entered the new financial year, now is a good a time to take stock of the health of…
EPM: First Person
October 1, 2019
The value of choice
As I continued my crusade in the industry, shouting about the arrival of choice and the departure of disruption, I…
EPM: Productivity
September 29, 2019
From property manager to trusted adviser
Traditionally the role of a property manager has been administrative and task focused, which often results in clients perceiving them…
EPM: First Person
September 25, 2019
Are your landlords the right fit for your business?
I spoke at the PPM National Property Management Conference on the Gold Coast in June and posed the question “who…
EPM: Leadership
September 19, 2019
10 things every principal should know about property management
From what I’ve seen, most principals have taken a similar journey en route to taking the reigns at their agency.…
EPM: Customer Service
September 16, 2019
What to do about that bad review
Today I want to focus on rating websites, which is an area we all love. There are so many to…
EPM: Technology & Social
September 2, 2019
Life begins at 40
Rockend will mark 40 years in business in September. This is an impressive milestone for any technology company, especially when…
Brand Editorial
August 21, 2019
Responding to changes in domestic violence laws
The changes to family and domestic violence laws are a welcomed change for Australians who believe in a strong and…
Elite Agent
August 19, 2019
Don’t be a fire risk: Preparing rentals for bushfire season
With bushfire season starting earlier, and lasting longer, landlords and property professionals need to make sure investments and incomes are…
