Fiona Blayney

Fiona Blayney

Fiona Blayney is the founder and director of Real+, an industry first Property Management learning platform. For more info visit realplusonline.com.au.
  • Photo of How to make Mission 2020 into Mission Possible

    How to make Mission 2020 into Mission Possible

    When people have asked me in recent months how I am, one of my go-to responses has been ‘excitedly exhausted’. While 2019 won’t go down in the books as the best year in my life, I am learning to find the gifts within it. That’s what you’re meant to say when things have been tough…

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  • Photo of Whose goal is it anyway?

    Whose goal is it anyway?

    What do dresses, my parenting skills and real estate have in common? You’ll never guess, so I’ll tell you – goal setting. More to the point, collaborative goal setting and the ability to know when to take over and when to co-operate. I came to the sudden realisation recently that collaborative goal setting may not…

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  • Photo of The value of choice

    The value of choice

    As I continued my crusade in the industry, shouting about the arrival of choice and the departure of disruption, I realised recently that I have started making different choices. Choices I never thought I would make. You see, I love grocery shopping. Yes, I know you may think I am strange, but cooking is my…

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  • Photo of Forget the fast fix

    Forget the fast fix

    There I was, staring into my old wardrobe. I say old not because it looks decrepit, but because it remains filled with my old clothes; clothes that belong to a body I’m yet to become reacquainted with. The evening was cold and, for the first time this year, my husband and I had a free…

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  • Photo of Seeking the truth

    Seeking the truth

    From the moment we are born we strive to communicate. Babies cry to let their parents know they are hungry, tired or need a cuddle, while parents wait patiently for their first word. More often than not, patience quickly turns to impatience as they decide the most incoherent babble is actually a word, albeit one…

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  • Photo of Word Up : Fiona Blayney

    Word Up : Fiona Blayney

    I am a Dragon. Before you’re quick to agree, which dragon do you think I’m referring to? I’m talking about the Chinese zodiac sign. With the healthy arrogance of a Dragon, let me be the one to tell you that the Dragon is highly regarded in Chinese culture. Some Chinese even consider themselves descendants of…

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  • Photo of Life by Design

    Life by Design

    I SPENT A significant portion of my time over the weekend doing one of my favourite things: packing bags for our upcoming family holiday. Now don’t get me wrong; I am not so sadistic that I rate the physical act of packing exhilarating (although I must admit after being on the road for 15 years…

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  • Photo of The secret to handling change: Fiona Blayney

    The secret to handling change: Fiona Blayney

    A single woman doesn’t really need a 4WD, especially when she has nothing that needs carting around in the back of it; a laptop can surely fit in the front seat. After caving to the advice of Dad when I returned from my backpacking adventures, I bought that sensible Green Corolla Hatch instead of the…

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  • Photo of Why we need to look outside the real estate industry for customer service lessons

    Why we need to look outside the real estate industry for customer service lessons

    There is something about watching mere mortals attempting to renovate what appears to be the ‘unrenovatable’ (and yes, I’m sure that’s a word) in a matter of weeks, with limited to no experience, whilst living through the unlivable. Now that I think about it, watching reality renovation shows for someone who has never renovated is…

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  • Photo of How overcoming ‘stranger danger’ can be good for business

    How overcoming ‘stranger danger’ can be good for business

    Green and white stickers once adorned letterboxes across a community; they represented a Neighbourhood Watch (NHW) ‘safe house’. If your letterbox had one of these stickers you were considered a safe house for children in need on their way home from school. They were a fantastic idea back in the day when kids were walking…

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  • Photo of Call the Professional: Fiona Blayney

    Call the Professional: Fiona Blayney

    I think everyone has an inner wannabe. I’m not talking about the social wannabe, the one you’d associate with a schoolyard name-calling, but the adult wannabe that exists in us all. There are two types of adult wannabe status. One that invariably rears its head is when we’ve got the time and inclination to dabble…

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  • Photo of Relationship Status: It’s Complicated – Fiona Blayney

    Relationship Status: It’s Complicated – Fiona Blayney

    It's been some 27 years since I started in the workforce. I recall with much amusement a group of us girls switching out of our school uniforms, Clark Kent-style, and into our ‘Woolworths Checkout Chick’ fashionable wear in the rather private space that was the back seat of the 107 bus heading straight from school…

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  • Photo of Fiona Blayney: How to Handle Tough Conversations and Decisions Like a Hero

    Fiona Blayney: How to Handle Tough Conversations and Decisions Like a Hero

    Tough decisions and difficult conversations: at times like these you need to find your inner superhero and put on your big girl pants, says Fiona Blayney. I've never really been a fan of big girl pants. I’ve never found mine a natural fit and as such, if I’m honest, I still find them pretty uncomfortable.…

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  • Photo of The Magic of Numbers: Fiona Blayney

    The Magic of Numbers: Fiona Blayney

    Abracadabra alakazam! Now you see it, now you don’t. Watch me pull a rabbit out of my hat! The magic of the magician was embedded into our minds as young children. More recently, I was reminded of this as B1 and B2 (our favourite Bananas in Pyjamas) turned professional magicians and made a friend disappear…

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  • Photo of Behind Closed Doors

    Behind Closed Doors

    Sitting here in a café in Melbourne, grabbing a quick breakfast before I head to training for the day, I am surrounded by people doing the same. Same same but different. My lady friend to my left (yes, you’d be right to imagine me being that person who strikes up a conversation with anyone) has…

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  • Photo of R U OK?

    R U OK?

    Don’t just ignore stress, anxiety and depression – a little question to a friend or colleague may start a vital conversation about mental health, says Fiona Blayney. You’ll be getting the impression that a few things have my heightened attention at the moment if you’ve been reading my most recent words. I’m not sure if…

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  • Photo of Creating a Masterpiece: Fiona Blayney

    Creating a Masterpiece: Fiona Blayney

    What would be the icing on your cake in 2017? You'll have a better chance of achieving more meaningful goals if you understand what your 'why' is first, says Fiona Blayney. They always look so good in the pictures, don’t they? Painstakingly put together over countless hours, no doubt by extreme professionals, and of course…

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  • Photo of The Power of Change: Fiona Blayney

    The Power of Change: Fiona Blayney

    The Transform PM program saw an intensive period of change for all those taking part. Head coach of Transform PM Fiona Blayney looks at the power of transformation and the effect it could have on your team, using the experience of the Transform PM teams as inspiration. Transformation carries with it so many elements. There is…

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  • Photo of A Trouble Shared: Fiona Blayney

    A Trouble Shared: Fiona Blayney

    Why is it so hard to ask for help? A chance encounter with a stranger leads Fiona Blayney to reflect on the wisdom of admitting when things are getting too much. I once received an email that shot me into an instant energy boost for the day. It started with, “Wow! I wish I had…

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  • Photo of Tea For Two

    Tea For Two

    A recent heart-to-heart with an old friend has led Fiona Blayney to an interesting discovery. By embracing her own vulnerability and feeling the fear she found a surprising source of strength and energy. I had a ‘pop in’ yesterday; a dear friend of mine was in town and she called in to see my family…

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  • Photo of Searching for Wally

    Searching for Wally

    Finding the right member of staff can be a matter of sifting through a great many potential candidates before you strike gold. For our new people-focused column, Fiona Blayney asks: is your people strategy really sustainable, or is it time to think outside the box? AS I TUCK MY daughters into bed, we go through…

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  • Photo of Transform PM Ep 1: Goal Setting in Property Management, Fiona Blayney

    Transform PM Ep 1: Goal Setting in Property Management, Fiona Blayney

    This is Part 1 of a 2 Part Episode featuring head coach Fiona Blayney who talks the teams through the important subject of goal setting and where they want to get to over the next 8 weeks. This lesson is brought to you by Real+ realplus.com.au. Visit eliteagent.com for more transform videos.

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  • Photo of Transform PM Ep 1B: Goal Setting in Property Management, Fiona Blayney

    Transform PM Ep 1B: Goal Setting in Property Management, Fiona Blayney

    Thank you our Episode 1 sponsor: Real +, the property experts - providing a full spectrum of services to 'grow your business and yourself'. Support + Knowledge + Industry insights + much, much more! As part of the program, our teams will receive six months complimentary access to templates, tools, training and coaching from the real+ team.…

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  • Photo of Beating The Winter Blues

    Beating The Winter Blues

    Fiona Blayney plans to fight off any idea of hibernation this winter by refusing to let the cooler weather influence her mood. I have always thought the notion of a spring clean was kind of funny. I understand the theory. Winter brings with it the traditional need to rug up, stay indoors, turn on the…

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  • Photo of The ‘Gabby Effect’

    The ‘Gabby Effect’

    Fiona Blayney had her hands full when a moment of stress led to a domestic mishap. Saved by the kindness of a stranger, she points out how everything we do impacts on other people – and why we should all pay kindness forward. I had a knock on the door this week. Turns out it…

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  • Photo of Working with the PM team to generate leads with Fiona Blayney

    Working with the PM team to generate leads with Fiona Blayney

    Thank you our Week 7 sponsor:  Real+ are the property experts providing a full spectrum of services to grow your business and yourself. Real+ offers Training, Recruitment and consultancy services. Support + Knowledge + Industry insights + much, much more! Coaches: Claudio Encina and Fiona Blayney Coaching Links: Fiona is a regular contributor to Elite Agent and Elite Property Manager…

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  • Photo of Sliding Doors: Do You Have an Exit Strategy?

    Sliding Doors: Do You Have an Exit Strategy?

    What would you do if your life changed overnight? Have you planned an exit strategy for yourself or your business? Fiona Blayney finds out that sickness, retirement or other developments could mean that the end of the road comes sooner than we imagine. I'VE THOUGHT A lot about a new friend I made recently. I’ll…

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  • Photo of The Comparison Cloud

    The Comparison Cloud

    When we draw the easy and inevitable comparisons between ourselves and others we can end up feeling like we are falling short of the mark or not good enough. Fiona Blayney explains why you should not compare someone else’s social media 'showreel' to your own real life. It started out like any other booking, albeit…

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  • Photo of Not The B-Word

    Not The B-Word

    Fiona Blayney is banning the word ‘busy’. And there are good reasons for it. I’m not quite sure when the realisation first came; it may have been at the moment where I found myself, yet again, answering the question of ‘How are you?’ with the response ‘Busy’. Or perhaps it was hearing that same response…

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  • Photo of If It Ain’t Broken… Break It!

    If It Ain’t Broken… Break It!

    In today’s fast-paced business world, ‘if it ain’t broke, don’t fix it’ is probably one of the worst philosophies you can hold if you want to stay in business says Fiona Blayney. Why do so many businesses continue to hold on to the ways of the past? I hear agents complaining about challenges like recruitment,…

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  • Photo of The Advice Boomerang

    The Advice Boomerang

    Have you been hit by the Advice Boomerang? Are there things you say to others that are really meant for you, and how do you stop that boomerang from coming back? HOW MANY times a day do you dish out advice? Have you ever considered the regularity in which you share your opinion? I’m sure…

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  • Photo of Thinking of You

    Thinking of You

    Fiona Blayney says that it’s time to silence your harsh inner critic and focus on the positive. I thought of you today. It’s not often that I do, but today I thought of you. I wanted to give you an enormous smile, a big hug, and say you’ve done an amazing job and I hope…

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  • Photo of Look – Up in the Sky

    Look – Up in the Sky

    Fiona Blayney spends a lot of time travelling, but her reflections lie closer to home. What does family teach us about business, and how do we make sure all our sacrifices are worthwhile? THE NEXT time you watch the planes overhead, commuting people from state to state, country to country, holiday to home and business…

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  • Photo of Something Old, Something New: Traditional vs. High-Technology

    Something Old, Something New: Traditional vs. High-Technology

    With an ability to mould classic concepts together with ever-evolving technology, Fiona Blayney argues that we really do have the best of both worlds. IN THIS FAST-PACED, technoaggressive world an app created by three students, which slings wingless birds towards pigs, is worth $8.8 Billion. We measure our fitness not from how far or how…

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  • Photo of Pick up the telephone!

    Pick up the telephone!

    Fiona Blayney's best selling book "Property Management Bootcamp, Real Solutions, Real Results"  is now available on the iTunes Bookstore. The following is an extract from her book on the three types of telephone calls that property managers should be making. The "settle in" call Moving can be one of life’s greatest challenges, and in any…

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